Reviews (378)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.

November 1, 2023

Great App and great Support. Thank you Atul and Tandra for your amazing help.

Best regards

Miralina's Halal Sweets
Germany
5 months using the app
Loop Solutions Inc replied November 3, 2023

Thank you for the kind words and shout-out, Team Miralina's Halal Sweets 😇

Excited to have you on-board. We am ver happy that we were able to assist you with all your queries :)

Cheers,
Atul, Tandra and Team Loop

July 24, 2023

Great service, held our hand through the set up and migration process which was very valuable. Portal much easier to use than other solutions and range of optimisations and tools is very handy. Highly recommend.

Veg Box Fresh
United Kingdom
5 months using the app
Loop Solutions Inc replied July 26, 2023

Thank you so much for your kind words, Team Veg Box Fresh 🎉
We are absolutely thrilled that you had a great experience with our service.

Our team is always here to lend a helping hand, and we're delighted to hear that you found our support during the setup and migration process valuable. Making things easier for you is what we're all about!

It's fantastic to know that you find our portal user-friendly and more convenient than other solutions out there. We've put a lot of love and effort into designing it with our users in mind, and your feedback truly validates our hard work.

Once again, thank you for choosing Loop Subscriptions as your subscriptions growth partner.

Cheers,
Surbhi and Team Loop

October 17, 2023

I have been through a handful of subscription apps! This one has the features we need with custom bundles, a user-friendly customer portal, and GREAT customer service!
From onboarding to ongoing support, the extraordinary support is amazing. The product does what it says and more! A must-add to any subscription-based Shopify store

Cross Roots Juice
United States
5 months using the app
Loop Solutions Inc replied October 19, 2023

Thank you for the kind words and shout-out, Team Cross Roots Juice!

We are super excited to have you on board! We are very happy that you decided to choose us as your subscriptions app over others 🙂 🚀💪

Here's to some amazing subscription growth campaigns together 🥂

Cheers,
Team Loop

February 27, 2023

good app good support thank you guys. ill be using the app for subscription orders with my customers

BURDENBURN
United States
5 months using the app
Loop Solutions Inc replied February 28, 2023

Thank you for this amazing review, Team BURDENBURN!
We are always here to help you in your subscriptions growth journey 💪 😊

Thanks,
Team Loop

May 11, 2022

simple app, easy to use and quickly support, tks Loop with this application, i will try more and decide to buy it

Lotus Prayer
United States
5 months using the app
Loop Solutions Inc replied June 18, 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

January 24, 2024

Great app and extremely responsive/capable team to help with configuration. Looking forward to growing with Loop!

Melier
United States
4 months using the app
Loop Solutions Inc replied January 31, 2024

Thanks for the awesome review!

We're stoked to hear you're happy with the app and our support team. Can't wait to grow together with Loop! If you need anything along the way, just holler. Here's to big wins ahead! 🌟

Team Loop

February 20, 2024

Loop is a game-changer! Its intuitive interface and powerful functionalities make it a breeze to use. It has great features designed to tackle churn and payment failures.

Transitioning to Loop was seamless, thanks to their dedicated team of account managers and engineers who swiftly resolved any issue we had.

Kudos to Piyush & team for creating a great product and team!

The Purest Co (SG)
Singapore
3 months using the app
Loop Solutions Inc replied March 18, 2024

We're thrilled to hear that you find Loop to be a game-changer, Team Purest Co!

Thank you for your kind words about our intuitive interface, powerful functionalities, and dedicated team. Your feedback is greatly appreciated, and we look forward to continuing to support your success with Loop!

Cheers,
Team Loop

September 20, 2022

Loop is exactly what is says it is and works really well for our customers. Their customer service is extremely helpful and even went in to help us install the app when we broke our store! Definitely recommend for every business!

Lash Reality
United States
5 months using the app
Loop Solutions Inc replied September 21, 2022

Thank you for this amazing review! We are glad that you are happy with our support!
Feel free to reach out to us if you need help with anything else.

Thanks,
Team Loop

January 12, 2022

So far, it's all I could have asked for a subscription app--easy to set up, communicates with customers and gives me statistics and feedback. If you have a business and need to set up customers for an easy, regular buy-back, this is perfect!

The Sonoma School of Martial Arts
United States
5 months using the app
Loop Solutions Inc replied July 2, 2022

Thank you for the kind words! Yes, our aim is to empower DTC brands with all possible statistics.

Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

November 21, 2022

This is my first subscription product and Loop is exactly what I needed. Plus, their customer service and tech support are terrific! Their help in getting things set up was awesome. Highly recommend.

Converted Carts
United States
5 months using the app
Loop Solutions Inc replied November 22, 2022

Thanks for this amazing review! We are very excited that you chose us as your subscriptions app (now we are partners invested in your growth!).

Happy that you were pleased by our support. Feel free to DM us or drop us a message in case you face any issue.

Thanks,
Team Loop