Reviews (378)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.

September 6, 2021

Exceptional communication from agent and tutorial on how to use app efficiently. I have confidence on how to navigate, add, modify, track subscriptions and more.

LuvEnlightens
United States
5 months using the app
Loop Solutions Inc replied July 8, 2022

Hi there,

We are happy that you were satisfied with our support- Our utmost priority. We also look forward to assisting you with any kind of query.

Thanks,
Team Loop

January 31, 2022

This app was easy to install and aligned with our young company's subscription needs. Piyush and his team were also quick to answer any questions and help solve any issues. I wish every app came with such great customer service!

Grass4Paws
United States
5 months using the app
Loop Solutions Inc replied July 2, 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

February 16, 2023

Amazing customer support. Easy to use and setup. Loop staff was able to transfer our subscriptions from another app without any errors. Would recommend!

SONO Wipes
United States
5 months using the app
Loop Solutions Inc replied February 17, 2023

Thank you for this amazing review, Team Sono Wipes!
More subscriptions power to you 🚀💪 .

More than 200 migrations done now. So we have perfected the art of migration :D

Thanks,
Team Loop

July 19, 2023

Fantastic team, smart and responsive. A true extension of our internal team. Solid technology with unique commercial features that have helped us scale our subscription business! Highly recommended.

Evereden
United States
5 months using the app
Loop Solutions Inc replied July 21, 2023

Thank you for your kind words, Team Evereden 😊.
We love working with you!

Thank you for choosing us as your subscriptions growth partner 😇
Together, we are going to reach new heights in your subscription business🚀

Cheers,
Team Loop

August 24, 2022

Immediate friendly support to get me all up and running in under 30 minutes! So happy I decided to go with Loop!

Arrow It Forward
Canada
5 months using the app
Loop Solutions Inc replied August 26, 2022

Thank you for this amazing review! We are glad that you liked our support! We are here in case you need assistance with anything else.

Thanks,
Team Loop

November 1, 2023

Great App and great Support. Thank you Atul and Tandra for your amazing help.

Best regards

Miralina's Halal Sweets
Germany
5 months using the app
Loop Solutions Inc replied November 3, 2023

Thank you for the kind words and shout-out, Team Miralina's Halal Sweets 😇

Excited to have you on-board. We am ver happy that we were able to assist you with all your queries :)

Cheers,
Atul, Tandra and Team Loop

July 24, 2023

Great service, held our hand through the set up and migration process which was very valuable. Portal much easier to use than other solutions and range of optimisations and tools is very handy. Highly recommend.

Veg Box Fresh
United Kingdom
5 months using the app
Loop Solutions Inc replied July 26, 2023

Thank you so much for your kind words, Team Veg Box Fresh 🎉
We are absolutely thrilled that you had a great experience with our service.

Our team is always here to lend a helping hand, and we're delighted to hear that you found our support during the setup and migration process valuable. Making things easier for you is what we're all about!

It's fantastic to know that you find our portal user-friendly and more convenient than other solutions out there. We've put a lot of love and effort into designing it with our users in mind, and your feedback truly validates our hard work.

Once again, thank you for choosing Loop Subscriptions as your subscriptions growth partner.

Cheers,
Surbhi and Team Loop

October 17, 2023

I have been through a handful of subscription apps! This one has the features we need with custom bundles, a user-friendly customer portal, and GREAT customer service!
From onboarding to ongoing support, the extraordinary support is amazing. The product does what it says and more! A must-add to any subscription-based Shopify store

Cross Roots Juice
United States
5 months using the app
Loop Solutions Inc replied October 19, 2023

Thank you for the kind words and shout-out, Team Cross Roots Juice!

We are super excited to have you on board! We are very happy that you decided to choose us as your subscriptions app over others 🙂 🚀💪

Here's to some amazing subscription growth campaigns together 🥂

Cheers,
Team Loop

February 27, 2023

good app good support thank you guys. ill be using the app for subscription orders with my customers

BURDENBURN
United States
5 months using the app
Loop Solutions Inc replied February 28, 2023

Thank you for this amazing review, Team BURDENBURN!
We are always here to help you in your subscriptions growth journey 💪 😊

Thanks,
Team Loop

May 11, 2022

simple app, easy to use and quickly support, tks Loop with this application, i will try more and decide to buy it

Lotus Prayer
United States
5 months using the app
Loop Solutions Inc replied June 18, 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop