Reviews (377)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.

July 24, 2023

Best hassle free subscription app so far. We were on recharge for quite some time and switched to Loop. It is so much more user friendly and easy to manage. Analytics are great and packed with features we need. We can't wait to see what more features are added. Great onboarding process and awesome team that will support you very quickly. I would say it's miles better than recharge.

Cortez Coffee Roasters
United States
4 months using the app
Loop Solutions Inc replied July 26, 2023

Thank you for such an awesome review and kind words, Team Cortez Coffee! 🌟

We're absolutely thrilled to hear that Loop has been the best hassle-free subscription app for you so far!

Our onboarding process is designed to get you up and running without any hassle, and we're overjoyed that you had a great experience with it. Providing fast and reliable support is one of our top priorities

We're honored to be considered miles better, and we promise to keep exceeding your expectations.

We can't wait for you to see what more we have in store for you! 🚀

Cheers,
Team Loop

February 28, 2023

Excellent customer service and the app works really well! Definitely better than some of the other apps out there for subscriptions and bundles.

Bold Soaps
United States
3 months using the app
Loop Solutions Inc replied March 2, 2023

Thank you Team Bold Soaps!
We are super excited that you chose us as your subscriptions growth partner.

More subscription power to you 🚀

Thanks,
Team Loop

September 8, 2023

Fantastic onboarding experience. Platform super stable and the features are brilliant. Most importantly the support & dev team are reliable, agile and efficient. Brilliant experience.

Veloforte
United Kingdom
3 months using the app
Loop Solutions Inc replied September 10, 2023

Thank you for the kind words and shout-out, Team Veloforte :)

Thank you for choosing us as your subscriptions partner 💪

We are very excited to work with your team and create some amazing subscription growth campaigns together 🚀

Cheers,
Nihal and Team Loop

November 8, 2023

The LOOP team has been incredible every step of the way! They've helped us with everything from simple questions to complex integrations and customizations. We look forward to fully maximizing the potential of the LOOP app and we're confident they will be there to help us!

PHARMALYNK, Online Store
United States
3 months using the app
Loop Solutions Inc replied November 11, 2023

Thank you for the kind words and shout-out, Team PHARMALYNK!

Super excited to have you onboard and helping you reach the maximum potential of your subscriptions growth 🚀.

Yes! We are always a message away.

Cheers,
Team Loop

January 26, 2023

Very good experience so far. The setup is quite straightforward and really solid customer support that is very responsive.

Synthesis Organics
Australia
3 months using the app
Loop Solutions Inc replied January 27, 2023

Thank you for this great review, Team Synthesis Organics!
More subscriptions power to you in 2023 💪 🚀

Thanks,
Team Loop

May 12, 2023

I recommend Loop Subscriptions, it is a great app, very customizable and the customer service is amazing.

Greenestsupplies
United States
3 months using the app
Loop Solutions Inc replied May 14, 2023

Thank you for your kind words, Team Greenestsupplies 😊. We are super happy that you decided to select us over over other apps.

Cheers,
Team Loop

October 21, 2023

TOP NOTCH service and support puts the other top brands to SHAME (Ill spare you the specific brands) We're thrilled about our results - radio buttons loaded so much faster than the competitors. So glad we made the change to Loop

Skinesa
United States
3 months using the app
Loop Solutions Inc replied October 23, 2023

Thank you for the kind words and shout-out about our service and support, Team Skinesa 😇. Great start to the week!

We are super happy and excited that you chose as your subscriptions growth partner 💪

We have designed our widgets so that they have minimal impact on the loading speed of the store :)

Cheers,
Team Loop

Edited August 9, 2024

Loop is great. Integrates with Klaviyo really well, which is key for us. Great for “subscribe and save” subscription models. Customer support is great, some of the most helpful customer support I've probably ever received from a Shopify app.

If I were to start offering subscriptions in my business, I'm choosing Loop, no question!!

Sperry Honey
United States
3 months using the app
Loop Solutions Inc replied September 15, 2023

Thank you for the kind words & shout-out, Team Sperry Honey :)

Thank you for choosing as your subscription growth partner 💪🚀

Cheers,
Team Loop

October 16, 2023

I've had a long lasting issue with shopify shipping rates and Atul was the best! He helped and supported me where he could and no solution was never the answers. Thanks to him I could solve the issue and I'm so happy that his determination was always positive, fast and communcative. Many thanks and I can just recommend it!

GLOW Superfoods 🌱 Your Superfoods Online Shop ♡
Mexico
3 months using the app
Loop Solutions Inc replied October 18, 2023

Thank you for the kind words and shout-out, Team GLOW Superfoods 😊

We are very happy that you chose us as your subscriptions growth partner 💪

Always a message away to help you with any sort of question or doubt. We believe in going above & beyond in service to our merchants 🚀

Cheers,
Atul & Team Loop

March 29, 2022

The help was insanely quick and they were very open to help us integrating this app into our store fixing whatever issue we had. We will use this app a lot that's for sure.

Supply Mailers
United States
3 months using the app
Loop Solutions Inc replied June 24, 2022

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop