Loop Subscriptions , 274 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, affordable pricing, and smooth migration process. It offers flexible subscription options, unique features like product bundles and custom discount codes, and a centralized dashboard for order management. Many have reported reduced cancellation rates and increased sales. The customer service is highly praised for its responsiveness and problem-solving abilities. The app also integrates well with Klaviyo, providing valuable insights into customer behavior and subscription product performance.
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Exceptional support! I encountered a layout issue, and the team promptly connected to my store and efficiently implemented the necessary adjustments on their own. I would highly recommend their services!
Thank you for the kind words and shout-out, Team Revive 🙂
Happy to help you with your issue :) Always a message away if you need help with anything else during BF/CM or even after that 😇
Best wishes for BF/CM 🚀
Cheers,
Team Loop
Service is 100 stars!
Since migrating from Recharge app, subscriptions are up 46 percent in two weeks.
I love this app, and the team are amazing.
Thanks guys, have been wanting to move for a long time, Im really glad I did.
Thank you for the kind words and the shout-out, Team Wholistically Healthy!
This review made our day! We are very excited that we were able to help you with your subscriptions growth 🚀
Super happy that you decided to make the switch 😊
We are always a message away to help you with anything :)
Cheers,
Team Loop
This is the best subscription app I've come across. The bundle works great and it allows customizing to match your theme through a little bit of coding.
I had a few specific requirements and the team at Loop were so helpful in solving them. I'm looking forward to being a long time user of this application!
Thank you for the kind words and shout-out, Team Care Package Kitchen!
We are super excited to have you on board! So happy that you loved our bundles!
We love feedback from our customers and that's what makes our practical for the modern D2C brands.
Can't wait to run exciting campaigns with your team 🥂
Cheers,
Team Loop
Can't recommend enough, they were so helpful when we were switching over from Bold Subscriptions. Bold made it almost impossible to leave on purpose, and Loop saved the day! They were able to handle migration end to end without all of the manual inputting that Bold said we would have to do. Bold said we'd have to add each one of our subscribers one by one and there was "no way" for them to help us otherwise. Do not use Bold. Use Loop. Their team is professional and quick to respond, and so helpful. The app has all of the customizations we need and so far, it's been an absolutely wonderful decision to switch over. Thank you Loop!
Thank you for the kind words and shout-out, Team BRASSYBRA
We are so happy that you decided to switch and chose us as your subscriptions growth partner 💪🚀
Always here to help you for any thing :)
Cheers,
Team Loop
Great App and great Support. Thank you Atul and Tandra for your amazing help.
Best regards
Thank you for the kind words and shout-out, Team Miralina's Halal Sweets 😇
Excited to have you on-board. We am ver happy that we were able to assist you with all your queries :)
Cheers,
Atul, Tandra and Team Loop
TOP NOTCH service and support puts the other top brands to SHAME (Ill spare you the specific brands) We're thrilled about our results - radio buttons loaded so much faster than the competitors. So glad we made the change to Loop
Thank you for the kind words and shout-out about our service and support, Team Skinesa 😇. Great start to the week!
We are super happy and excited that you chose as your subscriptions growth partner 💪
We have designed our widgets so that they have minimal impact on the loading speed of the store :)
Cheers,
Team Loop
We've previously been on ReCharge and Prive, and Loop is the best so far! The built-in analytics Loop provides and the out-of-the-box customer UX far exceed other competing platforms, and the economics of Loop work better for our small (but growing) business. Since switching to Loop, we better understand who/why/what around our subscription customers and their behavior. We've also seen a drop in customer service tickets related to customer subscription management because our customers are able to navigate their portals easily. Loop is easy and makes growing a subscription channel easy!
Thank you for this kind words and this shout out, Team 2Betties :)
Perfect start to the week 💪 🚀
That's what we had in mind when we made the product- Brands are able to get a better understanding of their subscription business and also make subscription management completely self-serve.
Always a message away for your support :)
Cheers,
Team Loop
We have been using Loop Subscriptions for about 6 months, and I must say that it has significantly improved the subscription management process for my online store. With its user-friendly interface and robust features, Loop Subscriptions has helped me streamline my subscription services and enhance the overall customer experience. Here's my in-depth review of the app:
Ease of Use:
Loop Subscriptions is incredibly easy to install and set up on my Shopify store. The installation process was straightforward, and the app seamlessly integrated with my existing store theme. The intuitive user interface made it simple to navigate through the various settings and configurations, allowing me to quickly customize subscription plans and pricing.
Subscription Management:
One of the standout features of Loop Subscriptions is its comprehensive subscription management capabilities. The app provides a centralized dashboard where I can easily view and manage all my subscription orders. It enables me to modify subscription details, such as changing the delivery schedule, updating payment information, and managing inventory for subscription products. This level of control has been invaluable in providing a seamless subscription experience for my customers.
Flexible Subscription Options:
Loop Subscriptions offers a wide range of flexible subscription options to suit different business models. Whether it's a monthly, bi-monthly, or custom interval subscription, the app allows me to create and customize subscription plans based on my products' unique requirements. It also supports one-time purchases alongside subscription offerings, giving my customers the freedom to choose the purchasing option that suits them best.
Customer Retention Tools:
The app excels in its customer retention features, helping me drive customer loyalty and increase repeat purchases. Loop Subscriptions provides automated email notifications, allowing me to keep subscribers informed about upcoming deliveries, order changes, and subscription renewals. These proactive communications have significantly reduced customer confusion and improved overall satisfaction.
Integration and Analytics:
Loop Subscriptions seamlessly integrates with other Shopify apps and provides detailed analytics to track the performance of subscription products. This integration allows me to combine subscription data with my overall sales and marketing analytics, providing valuable insights into customer behavior, conversion rates, and revenue generated from subscriptions.
Customer Support:
The customer support provided by Loop Subscriptions has been exceptional. The support team was responsive, and knowledgeable, and resolved my queries promptly. They also offered helpful resources, such as video tutorials and documentation, to assist with any setup or configuration challenges.
Areas for Improvement:
While Loop Subscriptions is a fantastic app overall, there are a few areas where it could be further enhanced. The app's reporting capabilities could be more extensive, providing deeper insights into subscription performance and customer behavior. Additionally, a wider variety of pre-built subscription themes and customization options would be beneficial for merchants looking to match their store's branding more precisely.
Very happy with the app and we look forward to the continued support from Loop!
All the best
BK
The best feedback that we could ever receive :) Thank you Team Body Kitchen. Grateful for the kind and inspirational feedback. Will work on the areas of improvement 💪
Interesting developments / initiatives are already WIP for our analytics in our Q2/ Q3 / Q4 roadmap.
We are super excited to work with you and help you in your journey 😀
Cheers,
Team Loop
I'm so impressed with Loop's customer and support team! They were incredibly helpful when I switched from two other subscription apps, and they've been quick to respond to any questions I've had since then. Loop has been super easy to use, and I haven't had any glitches at all. I highly recommend it!
Thank you for the kind words and shout-out Team Happy Way :)
We were very excited when we onboarded you and glad that you chose us as your subscriptions growth partner 🚀
We are always a message away for any sort of query :)
Cheers,
Nihal and Team Loop
Really love this app! The support is amazing - the team are always available to chat through slack or a video call if I get really stuck. It's just so easy to use and we've increased our customer retention rate plus number of subscriptions. It also looks great and is a much better experience for our customers. It's more expensive that Bold, but so worth it.
Thank you for the kind words, Team MyOva :)
We are very happy that you chose us as your subscriptions growth partner this year (the results are already being seen 😇)
Our goal is to provide the best subscriber experience for all our merchants.
We believe investment in the right subscriptions app will pay dividends in the long-term.
Always here for your support.
Cheers,
Team Loop