Loop Subscriptions , 273 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordable pricing, and smooth migration process. It offers flexible subscription options, unique features like product bundles and custom discount codes, and a centralized dashboard for order management. Many have reported reduced cancellation rates and increased sales. The customer service is highly praised for its responsiveness and problem-solving abilities. The app also integrates well with Klaviyo, providing valuable insights into customer behavior and subscription product performance.

February 17, 2023

Abel and the Loop team have been very helpful during our Migration to Shopify, and have provided continued support as we encounter additional situations. They are quick to resolve any issue we have, and provide hopeful solutions.

@drinkboxt
United States
5 months using the app
Loop Solutions Inc replied February 17, 2023

Thank you for this amazing review, Team drinkboxt!
We are so happy that you chose us as your subscription partner after your migration to Shopify :)

Super excited to work together and help you with anything subscriptions-related

Thanks,
Abel & Team Loop

February 3, 2022

Great app and support was good too..........................................................................................

Artisan Coffee Roaster
United Kingdom
5 months using the app
Loop Solutions Inc replied July 2, 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

August 24, 2022

Immediate friendly support to get me all up and running in under 30 minutes! So happy I decided to go with Loop!

Arrow It Forward
Canada
5 months using the app
Loop Solutions Inc replied August 26, 2022

Thank you for this amazing review! We are glad that you liked our support! We are here in case you need assistance with anything else.

Thanks,
Team Loop

February 27, 2023

good app good support thank you guys. ill be using the app for subscription orders with my customers

BURDENBURN
United States
5 months using the app
Loop Solutions Inc replied February 28, 2023

Thank you for this amazing review, Team BURDENBURN!
We are always here to help you in your subscriptions growth journey 💪 😊

Thanks,
Team Loop

May 11, 2022

simple app, easy to use and quickly support, tks Loop with this application, i will try more and decide to buy it

Lotus Prayer
United States
5 months using the app
Loop Solutions Inc replied June 18, 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

September 20, 2022

Loop is exactly what is says it is and works really well for our customers. Their customer service is extremely helpful and even went in to help us install the app when we broke our store! Definitely recommend for every business!

Lash Reality
United States
5 months using the app
Loop Solutions Inc replied September 21, 2022

Thank you for this amazing review! We are glad that you are happy with our support!
Feel free to reach out to us if you need help with anything else.

Thanks,
Team Loop

January 12, 2022

So far, it's all I could have asked for a subscription app--easy to set up, communicates with customers and gives me statistics and feedback. If you have a business and need to set up customers for an easy, regular buy-back, this is perfect!

The Sonoma School of Martial Arts
United States
5 months using the app
Loop Solutions Inc replied July 2, 2022

Thank you for the kind words! Yes, our aim is to empower DTC brands with all possible statistics.

Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

November 21, 2022

This is my first subscription product and Loop is exactly what I needed. Plus, their customer service and tech support are terrific! Their help in getting things set up was awesome. Highly recommend.

Converted Carts
United States
5 months using the app
Loop Solutions Inc replied November 22, 2022

Thanks for this amazing review! We are very excited that you chose us as your subscriptions app (now we are partners invested in your growth!).

Happy that you were pleased by our support. Feel free to DM us or drop us a message in case you face any issue.

Thanks,
Team Loop

March 1, 2022

The support from this app is amazing. We are not technically inclined and Loop helped us from start to finish. They also helped us to customize for our needs. The app is great and the service is stellar!

beloved bath
United States
4 months using the app
Loop Solutions Inc replied June 24, 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad that you liked the customization.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

January 12, 2022

I am new to e-commerce, and am SO GLAD to be working with shopify! The platform is simple to use, easy to manage, and fun to work with. Customer support has been outstanding. I'm learning as I go, and have seen excellent returns on our investment. Business is booming! Thank-you team!

Juggernaut Coffee Co.
Canada
4 months using the app
Loop Solutions Inc replied July 2, 2022

We wish you the best for the business!

We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop