Loop Subscriptions , 274 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordable pricing, and smooth migration process. It offers flexible subscription options, unique features like product bundles and custom discount codes, and a centralized dashboard for order management. Many have reported reduced cancellation rates and increased sales. The customer service is highly praised for its responsiveness and problem-solving abilities. The app also integrates well with Klaviyo, providing valuable insights into customer behavior and subscription product performance.

January 2, 2024

Solid app. Only using it for the build-a-box feature, so I can't speak to the "regular" subscription features. But I looked at most of the available subscription apps that offer build-a-box features standard, and this one works for me so far.

More importantly, they have have been super-responsive from a support stand point. Fixing bugs I find during testing, adding small features, etc.

And for the price, it's a solid choice.

Salty Buns Co.
United States
28 days using the app
Loop Solutions Inc replied January 8, 2024

Thanks for the kind words, Team Salty Buns!

Really happy to hear you're liking the build-a-box feature and our support. If there's anything else you need, just give us a shout. We're always here to help!

Cheers,
Team Loop

March 6, 2024

10/10 The app is easy to use, friendly, and has 24/7 support teams. I had the pleasure of speaking with Varun and he helped me fix my issue. 10/10

lurella
United States
16 days using the app
Loop Solutions Inc replied March 18, 2024

That's wonderful to hear, Team lurella!

We're delighted that you find our app easy to use and appreciate our 24/7 support. It's great to know that Varun was able to assist you effectively. Thank you for your perfect rating, and we're here whenever you need us!

Cheers,
Team Loop

February 5, 2024

Loop has great set of features as well as great customer service

FreshChefs
Canada
4 months using the app
Loop Solutions Inc replied February 21, 2024

Thank you for your kind words, Team FreshChefs!

We're thrilled to hear that you're satisfied with Loop's features and our customer service. Our team strives to provide the best experience possible, and it's great to know we're hitting the mark. If there's anything else we can do to enhance your experience or if you have any questions, please don't hesitate to reach out. Your feedback and success are what drive us! 🌟

Team Loop

January 12, 2024

My only regret is not implementing Loop sooner. Loop has elevated the subscription app space with best-in-class software that boosts revenue from Day 1 and improves the customer experience. Plus, they take pride in onboarding and have a dedicated team to ensure a seamless transition. If you're considering switching or onboarding for the first time, LOOP is a MUST-HAVE to add to your tech stack (and it costs less than the other guys).

Angela Caglia Skincare
United States
About 2 months using the app
Loop Solutions Inc replied January 15, 2024

Thanks for the awesome review, Rob and Team Angela Caglia! We're super glad you're seeing great results with Loop and that our team could make your transition smooth. If you need anything else, just give us a shout.

Happy to have you on board! 🚀🌟

Team Loop

January 15, 2024

LOOP is an excellent and user friendly app. The service is also outstanding, they were very helpful. Definitely recommended!

El Gummo
Netherlands
3 months using the app
Loop Solutions Inc replied January 17, 2024

That's awesome to hear! Thanks for the shoutout about us being user-friendly and for appreciating our service. We're super glad we could help out.

If you ever need anything or have questions, remember, we're just a message away. Happy to have you with us, and thanks for recommending us! 😊👍

Team Loop

January 9, 2024

Switched over to loop a few months ago and I am very happy with the app. The customer service is amazing and it is really user friendly.

Bizzybcrafts
United States
4 months using the app
Loop Solutions Inc replied January 15, 2024

That's awesome to hear, Team Bizzybcrafts! 😊

Glad you're loving Loop and finding it easy to use. Our customer service team will be over the moon to know they've been a big help. If you have any ideas, or questions, or want to chat about how we can make the app even better for you, feel free to message us anytime.

Thanks a bunch for being part of the Loop family! 🌟

January 12, 2024

Great customer service. Fast and straight to the solution.

Oh Beauty
United States
8 months using the app
Loop Solutions Inc replied January 15, 2024

Thank you for your positive feedback, Team Oh Beauty!

It's fantastic to hear that you experienced fast and effective customer service. Our team strives to provide solutions that are both quick and efficient. If you ever have more questions or need further assistance, we're just a message away. Your satisfaction is our priority! 🌟💨

Team Loop

January 24, 2024

Great app and extremely responsive/capable team to help with configuration. Looking forward to growing with Loop!

Melier
United States
4 months using the app
Loop Solutions Inc replied January 31, 2024

Thanks for the awesome review!

We're stoked to hear you're happy with the app and our support team. Can't wait to grow together with Loop! If you need anything along the way, just holler. Here's to big wins ahead! 🌟

Team Loop

February 20, 2024

Great product, outstanding support from the team. 5/5

Beak & Body Care Co.
Czechia
10 months using the app
Loop Solutions Inc replied March 18, 2024

Thank you for your glowing review! We're thrilled to hear that you're satisfied with our product and the support you've received from our team.

Cheers,
Team Loop

Edited January 31, 2024

Loop helped me out when I needed help installing the widget on my website. Now I just need to see how the offer converts over the next. Update: Loop helped me keep the app affordable to keep forever!

DPGBOOKSTORE.COM. Today's Bestsellers.
United States
About 2 months using the app
Loop Solutions Inc replied December 26, 2023

Hi DPG Bookstore, We greatly appreciate your time and effort in providing a rating for our App on the Shopify App listing page.
As a merchant-centric startup, we strive to offer a 5-star and beyond customer experience
Your feedback is invaluable to us, and we'd be really grateful if you could share your insights and suggestions on how we can improve our app and support to earn that 5-star rating.
If you are open to discussing this further or have specific areas you'd like to address, I will be more than happy to arrange a call.

Here's to great times together! 🥂
Team Loop