Loop Subscriptions

Great app and most of all customer service for beginners who are new to this platform and news to the business vertical. My rep Shivam is extremely responsive and takes initiative in understanding our specific business model/marketing while also going above and beyond by sharing industry trends. Always a great experience working with Shivam!

Loop has made a significant difference for us. The app is easy to use and allows us to create personalized experiences for our customers. The self-serve portal works seamlessly on mobile, and features like smart payment recovery and personalized cancellation flows have helped us retain subscribers and recover lost revenue. We’ve also seen a boost in our LTV performance thanks to the comprehensive features the app offers.

What truly stands out is Loop’s exceptional customer service. They’ve been available 24/7, assisting with everything we need. From setting up fixed and customizable bundles to incorporating social media videos in exit surveys, Loop has consistently gone above and beyond.

Loop is more than just a tool—it’s a crucial part of our success. We highly recommend it.

Our business model is consumable products and subscriptions are the bread and butter of our business. As such we've been using subscriptions apps since 2017 including Bold and Yotpo. With the limitations of both and the need to expand past the limited capabilities of each we found Loop, and it was a night a day difference. A support team that will reach out and find solutions for unique scenarios or store needs is the icing on the cake. The ability to be proactive and reach customers where they are and manage subscriptions how they should be is what makes Loop feel like it was designed specifically for your store and not a generic solution like other apps out there.

Loop Subscriptions has been an excellent partner in helping our company transition to a subscription-based model across multiple stores. The platform is effective, making it easy to manage varied pricing tiers and customer experiences across different countries. Loop's customer service is responsive and supportive, and they have been open to our feature requests to ensure the platform meets our needs.

Overall, Loop Subscriptions has empowered our company to scale efficiently while delivering a great experience to our customers.

We are thrilled to say our NPO is supported by Loop Subscriptions, their team and support have always been very receptive and present to help us create what was needed from our end.

After testing many subscription apps, this is, by far, one of the best we could find in the Shopify Ecosystem. It's clean, simple and well-made. But it goes way beyond that...

There are many possibilities and options to build new operations.

Something that is always interesting to see is, not only a good support or a good app, but if they release new features regularly and they do!

So for us, it's a 5 stars experience, and we believe it can be the same with everyone using Loop Subscriptions!

Thanks again Abel and all the team for your kindness and support for all these months now :)

All the best ✨