Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Pricing
From $9.99/month. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (21,189)
Developer
Loox

Grow your brand with social proof that looks amazing - product reviews, photos, videos & referrals.

Loox is a beautiful social proof solution that helps brands build trust and drive sales. Automatically collect product reviews with photos and videos. Display product reviews on fully customizable widgets without slowing down your site. Reach new customers with one-click referrals. Set up trustworthy social proof upsells that display product reviews & ratings. Exclusive to Shopify, Loox fits all themes, supports multiple languages, and offers top-notch 24/7 customer support.

Loox is a beautiful social proof solution that helps brands build trust and drive sales. Automatically collect product reviews with photos and videos. Display product reviews on fully customizable widgets without slowing down your site. Reach new customers with one-click referrals. Set up trustworthy social proof upsells that display product reviews & ratings. Exclusive to Shopify, Loox fits all themes, supports multiple languages, and offers top-notch 24/7 customer support. more
  • Collect product reviews on auto-pilot with customized emails and review form
  • Offer customers a next-purchase discount for adding a photo or video to reviews
  • Beautiful widgets that match your brand including carousels, pop-ups, and badges
  • Sync reviews to and from Shop App, and to Meta Shops, Google Shopping & Search
  • Drive even more sales with one-click referrals and social proof upsells
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Shopify Flow, Checkout, Klaviyo Email Marketing & SMS, Omnisend Email Marketing & SMS, Loyalty Lion Rewards Referrals, Google Shopping and SEO, Meta Shops Facebook Instagram, Shop App

Display options

Testimonials, Photo reviews, Video reviews, Star ratings, Badges, Carousels, Media galleries, Grid layout, Tabs or sidebars, All reviews page, Top reviews, Review highlights, Review summaries, Product grouping, Filtering, Rich snippets

Ways to collect reviews

Email requests, Social media UGC, Pop-ups, Forms, Promotions, Referrals, Import and export, Review migration, Review syndication, Automations, Custom requests

Program types

Reward programs, Referrals

Rewards you can offer

Discounts, Coupons

Pricing

Beginner

$9.99 / month

+$5 for Loox Referrals (Optional)

  • 100 monthly review request emails
  • Offer discounts for photo reviews
  • 10+ widgets
  • Reviews importer
  • Shop app syndication
  • SEO
  • Up to 500 orders

7-day free trial

Scale

$34.99 / month

300 orders included in base price + $35 per additional 300 orders. +$5 for Loox Referrals (Optional)

  • Video reviews
  • Google Shopping
  • Meta Shops
  • No branding
  • All integrations
  • All Beginner features

14-day free trial

Unlimited

$299.99 / month

  • Unlimited review request emails
  • Unlimited Referrals
  • Unlimited Upsells
  • All Scale features

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (21,189)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ability to enhance sales and customer engagement through authentic, visually appealing reviews. It features a user-friendly interface, customizable widgets, and seamless integration with platforms like Klaviyo and Shopify. The app supports automated review requests and photo and video reviews, boosting store credibility and appeal. Installation is straightforward, and it operates without slowing down websites. Customer support is noted for its efficiency, friendliness, and 24/7 availability, making it a valuable tool for improving business performance and customer feedback mechanisms.

Edited September 30, 2024

We love our Loox Reviews and hope y'all know how great of a job you have done with this company. You have been a key part of our success. The superb UX and collection process has resulted in Mermaid Wax having more overall reviews than ALL of the other companies in our industry COMBINED! This has happened with your help (which has been key) even though we are just 5 years old while many in the industry have been around before the internet. No shxx! Woohoo, can't thank you all enough <3

Mermaid Wax®
United States
Over 5 years using the app
Loox replied September 30, 2024

Hey,
Arielle from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected

I see that you've contacted us and that our reply was not received.

No worries, I’ve personally reached out to you though the email you provided and am happy to resolve this as soon as possible.

September 26, 2024

Hi Loox, thanks for being so outstanding all these years and for enabling one of the most important parts of my store -the reviews! It helps me interact with my customers. Thanks also Jodel for the super fast and accurate help with my question - we got it all solved in under 10 minutes!

Arabic Book A Month USA
United States
Almost 5 years using the app
August 19, 2024

Thank you very much for Liz's help! I spent a long time searching online without resolving the issue, but Liz solved it easily in just a few minutes. She is truly very, very professional and fast! I hope Liz’s higher-ups can give her a raise (or a bonus)!

Custom Neon Signs
China
Over 4 years using the app

Support

Loox can answer any questions you have about Loox ‑ Product Reviews App.

Developer

Loox

40 Tuval St., Floor 14, Ramat Gan, 5252247, IL

Launched

October 16, 2015

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