Loox ‑ Product Reviews App
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Easy to use. Like the flexibility of being able to select preferences on reviews.
Fantastic customer support - had a code issue where a widget wasn't rendering for my theme, Laurence from their CS team had it fixed instantly and was there for great follow up tweaks too.
Really intuitive and easy to use/change details. Would highly recommend. We are not getting more reviews on our store and more positive feedback
I had a problem with my reviews, and got in touch with jemuel form luux support team. He helped me immediately with my problem and it got fixed with in an hour.
The reviews also looks good in my webshop
I'm starting to understand it more. But what I was saying about the customer only being able to leave one review per product was that when John Doe leaves a review for the Eternal Hope Necklace. Then someone else has bought the same necklace. It won't give the next customer the option to leave there review. They have to go find the same necklace with a different card attached. Example: Pick out a product on my page and do a test. Put 1 star so it wont post. Then go back to that same exact necklace and try to leave a review again. This time it wont let you. It just shows you who left a review. Oh and also, I was trying to get the top 3 reviews up top on my page but it keeps saying to contact support. Thanks!
Hey,
Ilan from the Loox team here :)
Loox doesn't limit the number of reviews collected per product and each costumer should be able to leave their own review. We do our best to help our merchants to collect as many reviews possible.
We also support choosing featured reviews that will appear on the top part of the widget.
I reached out to you privately in order to make sure that we set everything for you exactly in the way that you want it to be!
love it .
güzel
I wish I knew about Loox sooner, then I wouldn't have left all that money on the table in my business.
Their features are fantastic but the best part is their super responsive customer support. Real people reply immediately with the exact answers you're looking for. Rotem, Rain and Sara especailly were so helpful. The setup was unbelievably easy. In just one day I set up our review collecting and referral program because Loox takes care of literally everything else, right down to airtight terms and conditions that they have already created. I have GORGEOUS branded emails that I KNOW will increase our revenue. This app is worth every penny. ⭐
very nice
I´M OK
IT´S AN EXCELLENT APP