Loox ‑ Product Reviews App
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I logged in by mistake and I want my money back.
Hi Mallei's Finds,
Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.
I've reached out to you privately regarding your refund request and will assist you further there—please reply whenever it works for you, and we’ll do our best to help.
It's amazing, really! Arielle, one of the staff members is really awesome and helpful.
I've only had the app installed for a couple of weeks and so far I really love it. It's beautiful and makes my website look amazing and professional.
I would like to express my great satisfaction with the technical support I received from Loox’s customer service. A special thank you to Sara, Technical Support Engineer, for her valuable help, professionalism, and responsiveness. She resolved my issue quickly and with great care. Excellent service, thank you again!
Does what I need it to do.
This app is very good. It allows me to know how the products are doing once they get to the buyer. So the customer can give us his or her honest review about the product they bought.
So easy to use, seamlessly integrates with my platform I love loox!
easy to use
very helpful
Uninstalled it and got charged! Not sure how that happened. How do I even get ahold of someone from this company to rectify it??? Super frustrated.
Hey SAM Outfitters, it looks like Shopify had already triggered this app charge before you uninstalled Loox, since Shopify charges in advance. I've reached out to you via email about your refund, I look forward to resolving this together :)
Best,
Sara from the Loox team
I placed the Japanese Honeysuckle Reed Diffuser in my bathroom and it smells divine everytime I walk in there.