Loox Product Reviews & Photos , 13.515 anmeldelser
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was better before, we had more features and freedom. Everything has to be paid now, it's a shame but let's see how they change it
écrire un avis ne s'affiche pas et donc on ne peut pas rentrer d'avis ce qui est dommage je deconseille fortement
Hey,
Amit from the Loox team here - thanks for reporting to us! :)
I took a look at your store's product pages and I can see that Loox's widget is appearing on our end, including the "Write a review" button.
I've contacted you privately to further investigate what you've described.
In any case, feel free to contact our support team directly with anything unusual you're experiencing - we're always happy to help!
I installed this app and was wondering how I can get ride of the *** that are blocking the customer full name in the reviews?
Hey, Yishai from the Loox team here :)
Out-of-the-box all reviews submitted directly to Loox will display the reviewer's full first name and the first letter of the last name.
However, AliExpress protects their customers' privacy by either censoring their name with stars (as you've mentioned) or anonymizing the review by replacing the name with "Shopper".
Since this is how AliExpress saves their customers' names and Loox does not support editing reviews, reviewer names can only be displayed as they are imported.
If you have any further questions, please contact our support team directly and we'd be more than happy to help!
needs better customer support and needs to look at their competitors features because this app is heavily lacking. there is no way to edit the reviews once they are on the site and there is no way to bulk hide or remove old reviews from your store if you are trying to update it with new ones. after submitting a customer service request it has been 5 hours now since i had authorized them to remove all of my imported reviews and it still has not happened. very poor customer support
why are you showing here a 9.99$ price while you want to charge 14.99$ once we install the app???? looks kinda scammy to me
Hey,
Yoni from Loox here. The $14.99 price is for the Reviews + Referrals basic plan. The $9.99 Reviews plan is available if you don't select "Reviews & Referrals" on the top of the page.
Please consider updating your review, as it is misleading and incorrect.
Thank you,
Yoni
yes because its good enough to make your website be attractive to many costumers such as the people in my country, helps me to have a nice look of my website. it is a very nice app. must recommend to everyone who is using shopify. I dont like the way that it makes me write about good comment to the app
Does not work on chrome unfortunately. I don`t know what the problem is but in my opinion there are better apps
Hey,
Amit K. from the Loox team here!
Generally speaking, Loox supports displaying review widgets and importing reviews on all browsers.
In any case, I've contacted you privately to hear more about what you were experiencing and see how we can help :)
Horrible, horribe!! this is probably the worst app on Shopify! If the Youtube guruse didn't recomend this app as the best app (because Loox pays good to affiliates) no one would ever use this app! it looks horrible, the pricing is too high for a review app :D go ahead and try "14 day free trial" and see why I wasted my time to write this much about it ;) or you can just try another app. Areview have worked the best for me and it's only $7 a month and you can customize the s out of it!!
A good app and easy integration with AE reviews. However, I have a huge problem with the look, that doesn't fit the minimalist design of my store. The big pictures (often of poor quality taken by customers) make my product pages look cluttered and make my store look "cheap". If Loox offers the option of showing the images in thumbnails and also showing reviews horizontally, I would come back to be your customer.
SERIOUSLY HOW HARD IT IS TO FIND A REVIEW APP THAT GIVES YOU WHAT YOU REALLY NEED, AND THAT´S ONLY... WELL, JUST REVIEWS WITH PHOTOS. SO SIMPLE WHAT IM ASKING FOR.
AM I ASKING TOO MUCH?
LIKE I DONT NEED BONUS EMAILS, DISCOUNT CODES NEITHER THE AUTOMATIC REVIEW REQUEST. I DONT NEED NONE OF THAT. THATS THROWING YOU MONEY . IM NOT EVEN GOING TO PAY 9.99 FOR THINGS THAT I DONT NEED.
AS SOON AS I INSTALLED IT , I DELETED IT. I DONT EVEN WANT THE ``14 DAYS FREE TRIAL´´ AND I HOPE YOU DONT CHARGE ME THE 9.99. I HOPE I DON'T FIND ANY SURPRISES IN MY BANK ACCOUNT.
Hey, Yishai from the Loox team here :)
Loox supports importing and displaying reviews on all our plans, and you can decide to disable any feature you don't wish to use through your Loox settings.
In any case, please note that Shopify manages all app charges and billing cycles according to their policy here:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/charges#domains-themes-and-app-fees
Shopify should trigger an automatic app charge only once an app's trial period ends.
Since you uninstalled before your free 14-day trial ended you should not be charged for your use of Loox.
If you have any further questions please feel free to contact our support team and we'd be more than happy to help!