Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Anmeldelser (7.395)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
25. oktober 2024

It's a fantastic review app that I have used. It's the best of the best. The customer support is very nice and helpful. They quickly assisted me in resolving an issue with displaying the rating. Thank you so much.

Pawarts
USA
Mere end 2 år bruger appen
21. oktober 2024

Widgets are glitchy; I find myself having to deactivate and reinstall a widget so the settings can reset. For example, deselecting 'show thumbnail' on the pop up widget doesn't work, or making small updates to other widgets. I found it annoying that you can't make email marketing a requirement to receive the discount with the onsite referral widget. The customer service is strange; I was wondering if I was speaking to bots. They completely misunderstand my question or ignore it altogether. I installed Klaviyo and cannot find that Loox integrates with them. I emailed Loox and they ignored that question and went on to a different one. I appreciate how modern the widgets are and how easy to use the app is, including customization features. But when I compare it to judge.me, I can't help but feel like I'm paying significantly more just for something "prettier."

Hustle Coast
USA
6 dage bruger appen
Loox svarede 23. oktober 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your feedback.

I'm truly sorry to hear about your recent experience with our product and our support. I would love to have the chance to make it right and help with any unresolved issues.

I have contacted you privately, and I would be more than happy to continue the conversation there.

15. april 2025

Liked it!

joyfulfindsonline.store
Indien
3 måneder bruger appen
25. marts 2025

esay use for begginers

Alpha Pills
USA
3 måneder bruger appen
27. februar 2025

Excelente, cumpre o que promete, exporta todos os comentários que selecionar.

Belivi Store
USA
Cirka 8 timer bruger appen
9. maj 2025

easy peasy.

Axe Threads
Canada
22 dage bruger appen
21. marts 2025

good

Heavy Metal Made
USA
2 måneder bruger appen
27. april 2025

This is a very helpful app for my online store. Thank you, Loox.

Sugafoot Store
USA
26 minutter bruger appen
2. marts 2025

Can't comment on the app so far, however had an issue which Ellison helped with very swiftly and resolved my problem very quickly. Thanks so much for your help!

DirtySkin
Storbritannien
Cirka en time bruger appen
3. oktober 2024

Do not install this app - there is no free tier so you have to subscribe - and when you do there is no where to unsubscribe - scam app - keeps billing even when you uninstall it - shopify support said to just find the app and go to their site to remove the billing ... funny when Loox does not provide any form of a customer billing portal ...

Tech Horizon Labs
Australien
Cirka 2 måneder bruger appen
Loox svarede 5. oktober 2024

Hey there,
Sara from the Loox team here :)

Loox can be uninstalled at any time just like any other app by removing Loox from your Shopify apps menu.

As soon as Loox is uninstalled, Shopify stops triggering new app charges. Sometimes, a pending app charge that was triggered before you uninstalled Loox may still appear on your invoice.

I've reached out to you via email regarding your refund, and look forward to providing you with additional assistance there!