Loox ‑ Product Reviews App
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écrire un avis ne s'affiche pas et donc on ne peut pas rentrer d'avis ce qui est dommage je deconseille fortement
Hey,
Amit from the Loox team here - thanks for reporting to us! :)
I took a look at your store's product pages and I can see that Loox's widget is appearing on our end, including the "Write a review" button.
I've contacted you privately to further investigate what you've described.
In any case, feel free to contact our support team directly with anything unusual you're experiencing - we're always happy to help!
nao irei mais usar pois uso outro
O app pelo que li deve ser bom, mais todos dizem que d para traduzir para o português mais infelizmente fiz de tudo e não consigo passar ele para o meu idioma português, então não consigo configurar como deveria vou exluir
Hey,
Tamarry from the Loox team here :)
I appreciate the feedback. We're always improving our product and are thankful to have customers like you who can point us in the right direction.
Loox currently supports the translation of all customer-facing widgets and emails in 19 different languages, including Portuguese.
I would be happy to continue the conversation with you privately and have reached out via our Support.
A good app and easy integration with AE reviews. However, I have a huge problem with the look, that doesn't fit the minimalist design of my store. The big pictures (often of poor quality taken by customers) make my product pages look cluttered and make my store look "cheap". If Loox offers the option of showing the images in thumbnails and also showing reviews horizontally, I would come back to be your customer.
Such a well-known application that only offers English is unacceptable in 2024. I have to translate each sentence one by one. I waste a lot of time translating everything.
Hey,
Tal from the Loox team here :)
Loox offers multilingual support, which detects the customer's locale and changes the language of the Loox emails and widgets to 19 supported languages.
If you'd like to change the language to an unsupported one, we can help you set this up through our support.
I’d be happy to dig deeper into a solution that would fit your needs.
I’ve reached out to you privately through our support and I'm here to make sure we get this sorted out together.
i having very bad experience with Loox it hasn't modern setting figures it's too simple and old modern, i had higher expectation. I hope they will sett up and littel modern the app to deliver and match with today requirements in ecom
Hey,
Lilach from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected.
We would love to better understand your perspective to see how we can improve Loox.
I've reached out to you privately through our support so that we continue the conversation through email :)
yes because its good enough to make your website be attractive to many costumers such as the people in my country, helps me to have a nice look of my website. it is a very nice app. must recommend to everyone who is using shopify. I dont like the way that it makes me write about good comment to the app
hey i just installed this app on my store but i cant not find it on my store to add a reviewhey i just installed this app on my store but i cant not find it on my store to add a review
Me cuesta poder instalarlo en mi tema, estoy esperando el soporte de loox, me sale error de instalacion dinamica
Hey,
Tamarry from the Loox team here :)
I’d be happy to dig deeper into what you see on your end and assist accordingly.
I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
why are you showing here a 9.99$ price while you want to charge 14.99$ once we install the app???? looks kinda scammy to me
Hey,
Yoni from Loox here. The $14.99 price is for the Reviews + Referrals basic plan. The $9.99 Reviews plan is available if you don't select "Reviews & Referrals" on the top of the page.
Please consider updating your review, as it is misleading and incorrect.
Thank you,
Yoni