Loox ‑ Product Reviews App
Lever op til Shopifys højeste kvalitetsstandarder for hastighed, brugervenlighed og værdi for shopejere
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works really well for my store and i love it but i wish it was cheaper tho and give more options to
Super useful at improving conversions. Reviews are one of the most important parts of our site and this app makes it seamless.
Literally couldnt find anything wrong with the app even if I went looking for it. Only wish that they gave you more email review requests, at least half as much as the orders
Love Loox. SO much better and cheaper than Stamped, so I switched back. Got great support from Jemuel with a setup bug.
Awesome support & app. 5*. REALLY helpful staff when it comes to import export of reviews of similar stores.
This is the best review app by far! Perfect for my Shopify store. I love the carousels that can be editing for the product page or the home page.
Awesome! Cool! GTO! HAPPY WITH THE APP! THANKS!!!!
Awesome! Cool! GTO! HAPPY WITH THE APP! THANKS!!!!
As advertised. Have not seen any other better, so will continue to use. A lot of options and flexibility, which I like.
Thanks for Aya's help. Professional and considerate. The service deserves a 5-star review. They replied fast!
they will steal your money, they will steal your money, they will steal your money, they will steal your money, they will steal your money, they will steal your money, they will steal your money, they will steal your money,
Hey,
Tal from the Loox team here.
I completely understand how stressful it is to get an unexpected charge, however - your claims in this review are not true.
Shopify manages all app charges and billing cycles, not Loox. This means that you cannot be charged without Shopify receiving approval by someone with app permission on your store's account. Our logs indeed show that your store has installed and approved the Loox trial and payment.
I see that you are on our Growth plan, which is a pay-as-you-grow plan that charges based on how many review request emails you send each month. This plan is designed to allow you to collect reviews from all your customers, but only pay for what you actually use.
On months where you have more sales, you pay more, and during slower months, you automatically pay less.
There's no need to make offensive and untrue claims in a negative review.
I can see that you are currently in communication with our team privately, we are happy to continue discussing your concerns there.