Loox ‑ Product Reviews App
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L'application est très bien faite, facile d'utilisation et le support est très réactif !
Je recommande !
I love the app, but so far, my approve button is greyed out, so I can't actually publish the reviews to my website, please advise.
Hey,
Amit from the Loox team here!
I've reached out to you privately to assist you further :)
We as customers doesnt mean anything to Loox, and it seems like once yopu buy the app then they dont care about you anymore. First they say they will get back to you in 5 hours, then another email confirm that they ALWAYS get back within 24 hours, but only reply me after 4 days, and the 2nd time after 2 days i still didnt hear from them. TERRIBLE. They deserve a 1 star, but get a 2 star because at least the app is working, although there are better apps that is cheaper as well, so i will probably not hang around for long.
Hey,
Amit from the Loox support team here :)
Generally speaking, as you've correctly mentioned, we do our best to respond to support requests as soon as possible and always within 24 hours.
I took a look at our support logs and we've responded to all of your requests within this timeframe (replies sent to the email address your store is listed under).
If you've not received these responses, please contact our support team directly at support@loox.io - we're always happy to help!
super application ! je suis content de cette appication avec toute les possibilités qu'elle propose ! bravo
I tried two other review apps and this is the best of them. It’s more expensive indeed but the UX is less much seamless and aesthetically. Also customer support is very responsive and has a great experience with Aya. Highly recommend!
Great customer service, very fast and efficient, I contacted them for a placing problem in the product page, and they reacted very fast, email response in less than 10 minutes
L'application est impeccable, elle s'intègre bien avec mon thème, beaucoup de fonctionnalités simple et rapide à mettre en place !
Iti is very helpfull...!! love the cumpliment in mu store.....knowing what they have to said...........
Super App coole Funktionen ! Man kann vertrauen bei den Kunden aufbauen und somit mehr Umsatz einnehmen.
good app