Loox ‑ Product Reviews App , 18.269 anmeldelser

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Antal pr. bedømmelsesniveau
  • 93 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
4. marts 2024

I'm starting to understand it more. But what I was saying about the customer only being able to leave one review per product was that when John Doe leaves a review for the Eternal Hope Necklace. Then someone else has bought the same necklace. It won't give the next customer the option to leave there review. They have to go find the same necklace with a different card attached. Example: Pick out a product on my page and do a test. Put 1 star so it wont post. Then go back to that same exact necklace and try to leave a review again. This time it wont let you. It just shows you who left a review. Oh and also, I was trying to get the top 3 reviews up top on my page but it keeps saying to contact support. Thanks!

Meant For You
4 måneder bruger appen
Loox svarede 6. marts 2024

Ilan from the Loox team here :)

​Loox doesn't limit the number of reviews collected per product and each costumer should be able to leave their own review. We do our best to help our merchants to collect as many reviews possible.

We also support choosing featured reviews that will appear on the top part of the widget.

​I reached out to you privately in order to make sure that we set everything for you exactly in the way that you want it to be!

31. marts 2024

Small business owner with limited time to do this sort of thing. Got through it quick.

Les FanFaire
2 måneder bruger appen
18. februar 2024

Had a problem with Loox referral banner presenting over the themes headline banners. Emailed in to ask for help and within minutes had quick reply that helped me sort the problem.
Great service - thank you

Beauty and Vitality Skincare
Cirka et år bruger appen
29. januar 2024

The best looking review app I've used. It also doesn't slow my store down.

I wish there was a public reviews page that would show up on Google when customers search for "brand + reviews", kind of like reviews.io and trustpilot have. The loox branding/logo under the widgets currently links to their Shopify app store page, which doesn't really build trust as much as it would if it linked to a dedicated public reviews page.

2 måneder bruger appen
16. april 2024

We used another highly-rated app to collect product reviews from our store for 5 months. During that period we received very few reviews. We had some issues with the app not triggering follow-up emails. We notified the support team and never received a response or resolution, so we started looking for a new reviews app.

We found Loox and after researching the app and reading the reviews, we decided to give loox a try.

Since installing the app on our store, we've been receiving product reviews from our customers almost daily.

We contacted support regarding a question on how to limit reviews on product pages to only 5 reviews and then expanding to more reviews view link.

Loox support representative Aya was very quick to answer our questions with detailed directions on how to accomplish our goal.

So far, Loox is much better than the other highly rated app we used.

Looking forward to many more reviews. :-)

6 dage bruger appen
5. februar 2024

Does the job. Easy to navigate and has increased our review rate.

Tyoub Swimwear
Cirka 3 år bruger appen
28. marts 2024

I'm not sure how I feel about this. I can't figure out how to get it to work properly. Seems as though if I could, it would work really well.

29 dage bruger appen
16. februar 2024

it's a little bit difficult to understand and find everything but without that it's perfect

2 måneder bruger appen
Loox svarede 18. februar 2024

Thank you for your review!

We've reached out to you via email, looking forward to continuing the conversation there :)

25. januar 2024

This is a great resource and a necessary tool for opening a new store. The process is time consuming but if it helps with conversion that’s the key. One thing that could improve the app is adding a filter option for the CSV upload option when doing reviews on multiple products.

Poo & Lou
Cirka en måned bruger appen
22. marts 2024

Great functionality, the user interface is a little difficult to understand though.

2 måneder bruger appen
Loox svarede 23. marts 2024

Hey, Sara from the Loox team here :)

Thank you for your review!

I've reached out to you privately via email and look forward to continuing the conversation there.