Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Anmeldelser (7.385)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
26. marts 2025

seems fine, the only thing on my wish list is - I wish when viewing a review there was a way to clink on a link that would connect directly to the order that lead to the review. As it is one must scoop up the email and do a copy and paste style search. Other than that it works fine

Teeccino
USA
Mere end 3 år bruger appen
Loox svarede 28. marts 2025

Hey, thanks so much for your feedback.

User experience is extremely important to us, so I’ve reached out to you via email to hear more. Please feel free to reply whenever it’s convenient- we look forward to hearing your thoughts on this!

Best,
Arielle from the Loox team :)

5. maj 2025

So far I give it a 4 only do to the initial response time from customer service. I requested assistance and got a response right away, but my case was escalated and I didn’t hear back for days. I needed to make a decision and move forward. However, once I was out into contact with Sara F. And Rotem, they were very helpful and timely in their responses. 5 stars for the reviews already coming in and their assistance, but I do think there is room for improvements based on ability to customize without having to go through support. - so that is why 4 stars.

FaithWise + Co
USA
6 dage bruger appen
27. maj 2025

The app is fine. It can be a little hard to figure out where everything is, but sending a message to customer service is swift (George).

Ty Hutchinson
USA
Mere end et år bruger appen
Loox svarede 29. maj 2025

Hey,
Thank you for your feedback, and I’m sorry that you ran into some difficulties while trying to navigate within the app.

If you’re open to it, we’d love to continue the conversation and hear some more about your experience. Just reply to the email we sent, and we’ll do our best to make things right.

Thanks,
Arielle from the Loox team

24. april 2025

Rigtig god app, der virkelig er mobil og kan gøre en masse af det vi ønsker.

Eneste feature vi kunne ønske os var at man automatisk kunne gruppere produkter ud fra regler, og ikke bare 1 tag. Og at man kunne auto sync anmeldelser udfra andre ting end handle og id, da de to ting meget meget sjældent er ens når man snakker forskellig sproget backends.

TEESHOPPEN
Danmark
Cirka en måned bruger appen
3. marts 2025

Good, bit annoying that if i have more than 300 orders i have to pay more. but whatever

NosztalgiaKonzol
Ungarn
8 måneder bruger appen
3. juni 2025

good application

shopcrispycookies
Canada
4 måneder bruger appen
30. december 2024

Loox c'est top, je le recommande. Facile à utiliser, ils répondent rapidement, le service est bien.

Mais il y a une traduction FR de base qui vraiment est problématique. Il devrait y avoir une pop-up qui nous demande de personnaliser nos mail avant d'envoyer quoi que ce soit.

MELODFY
Frankrig
14 dage bruger appen
Loox svarede 1. januar 2025

Hi MELODFY,
Thank you for your feedback!

We are always happy to learn from our merchants about ways to improve our app.

If you’re open to it, please reply to our email—we’d love to continue the conversation there.

Looking forward to chatting with you,
Rotem from the Loox team

30. januar 2025

this reviews app is a best it could make up your scale

LB2SS Groupe Store
USA
3 måneder bruger appen
1. marts 2025

Nice and comfortable

TrendyTo
Israel
Mere end et år bruger appen
22. januar 2025

Good App, but interface could be better.

The AFRCN Collection
USA
4 måneder bruger appen
Loox svarede 23. januar 2025

Hey, thanks so much for your feedback! User experience is extremely important to us, so I’ve reached out to you via email to hear more. Please feel free to reply whenever it’s convenient- we look forward to hearing your thoughts on this!

Best,
Sara from the Loox team :)