Loox ‑ Product Reviews App
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good
good plagin
Very easy to setup and arrange. Have only just started using this app so will update review after a few months of usage
Liz was very helpful in grouping our reviews
Fantastic customer support - had a code issue where a widget wasn't rendering for my theme, Laurence from their CS team had it fixed instantly and was there for great follow up tweaks too.
never heard back from support.
Edit:
Loox responded to my review, and I reached out to their customer support again who was very prompt at solving my issue. Thank you!
Hey,
Lilach from the Loox team here :)
Looking at our backend, I could see that we responded to your emails, but they bounced for an unknown reason.
We also tried contacting your team through your store's "Contact Us" page.
Our team would be happy to help you set up your Loox account, we are available 24/7 at support@loox.io.
Best customer service experience in my shopify journey. Always helps and reply back on time. No long wait.
Great app and even better customer support
good
Very fast and user friendly.
Thank you