Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Rezensionen (22.008)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 93 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
20. August 2024

Not bad

Nafiso
Vereinigte Staaten
16 tage mit der App
Loox hat geantwortet 21. August 2024

Hey there,
Sara from the Loox team here :)

Thanks so much for taking the time to leave us a review!

I've reached out to you via email to see how we can be of further assistance- I look forward to continuing the conversation there.

11. Juni 2024

This is a great platform for showing off reviews of my online store to people who are skeptical about shopping on my online stores.

Zivvin
Vereinigte Staaten
5 monate mit der App
21. August 2024

Bonne application; j'ai aimé l'utiliser

Domino Store
Côte d’Ivoire
15 tage mit der App
15. Mai 2024

Loox comes with a lot of features, however the implementation has a lot to be desired. Having to go back and forth to review customization changes is annoying. The customization leaves a lot to be desired. If you need a simple review app with a d variety of different features then this works. Besides that honestly, a pain to setup.

EthosIlluminations
Vereinigte Staaten
Etwa ein jahr mit der App
22. Juli 2024

Me está cobrando después que la desinstalé hace 1 mes.

La Gaveta
Chile
17 tage mit der App
Loox hat geantwortet 23. Juli 2024

Hey,
Arielle from the Loox team here :)

Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it will not stop any pending charges that have already been created.

I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there.

In any case, our support team is available 24/7 and always happy to help.

19. Mai 2024

It's hard to change settings for different features.

Tintarella Swimwear & Co
Mexiko
Fast 2 jahre mit der App
25. Juli 2024

awesome

Vitafit
Indien
20 tage mit der App
3. März 2024

Average app with features covered in a lot of the other review apps for a lot less. If you exceed a certain amount of orders on their scale plan, they will charge you $40 extra for an additional 300 orders. Ended up paying something like $190 this month which is crazy expensive when Judgeme does all this for a 1/10th of the cost.

Also, when you click under 4 stars when reviewing their app on their app, it sends you to their own custom form. 4 and over it sends you to shopify, that's why their reviews are inflated.

Overall, the app has a lot of great features and works well with integrated referrals which is useful. Just wish pricing was a little more transparent rather than hiding it in an info icon.

Guernsey Flowers by Post
Vereinigtes Königreich
6 monate mit der App
Loox hat geantwortet 4. März 2024

Hey,
Sara from the Loox team here :)
Thank you so much for your feedback.

We understand that costs are a big part of every merchant's decision about which apps to use. We've built Loox to provide a great return on investment on all of our plans.

I’ve reached out to you privately via email and am looking forward to continuing the conversation with you there!

2. September 2024

es muy versatil

NexTradeTop
Spanien
3 monate mit der App
Loox hat geantwortet 3. September 2024

Hey there, Sara from the Loox team here :)

Thank you so much for your kind review!

I've reached out to you privately to see how I can best assist you.

I look forward to continuing the conversation there!

15. Mai 2024

I love Loox but the email reviews that customers can't review right on the email are annoying. it has to take me to the page.

Centric
Vereinigte Staaten
Etwa ein monat mit der App