Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Rezensionen (21.818)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 93 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
19. November 2019

Why can't I choose the $9.9 one?
Why can't I choose the $9.9 one?
Why can't I choose the $9.9 one?
Why can't I choose the $9.9 one?

SELENAMILEY
China
2 minuten mit der App
Loox hat geantwortet 20. November 2019

Hey - Yishai from the Loox team here :)

You are able to choose the Basic ($9.99) plan directly from the pricing page you land on when you first install Loox. In addition, you are able to change you plan at any time clicking the "your plan" tab in your Loox admin.

If you are not able, for any reason, to choose the plan you wish, please contact our support team at support@loox.io and we'd be more than happy to assist you with this.

30. September 2023

zu teuer war immer frei gewesen.... ist nicht mehr empfehlenswert

Roumann
Deutschland
Eine minute mit der App
Loox hat geantwortet 2. Oktober 2023

Hey,
Lilach from the Loox team here :)

​Loox offers several different plans for stores at different stages of their Shopify journey.

​We are confident that the app will pay itself back in full by increasing conversion and retention of your customers. Not to mention reaching new customers with referrals, and increasing the amount of reviews you will collect.

Our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)

27. Februar 2023

Don't get me wrong. This app is great and serves its purpose. The reason for giving such a bad rating is the lack of internationalization features. If you are taking advantage of Shopify markets to sell in different languages and currencies, Loox cannot be translated unless you use Weglot, an expensive translation app that injects lots of code into your store and host translated pages in their servers rather than Shopify's. After using Loox for quite sometime, we will need to switch back to Judge.me so our social proof can be translated via Shopify translation API rather than some extra app we don't really need. It is disheartening because we like the app, and it's a lot of work to switch back. I hope they consider fixing this.

Canvas by Numbers US
Vereinigte Staaten
Loox hat geantwortet 27. Februar 2023

Hey,
Josh from the Loox team here :)

I appreciate the feedback. We're always improving our product and are thankful to have customers like you who can point us in the right direction.

Our Multilingual widgets do allow for the automatic translation of the widgets using Shopify Market.

The Weglot integration is specific to the review content only.

I would be happy to continue the conversation with you privately and have reached out via our Support.

13. Oktober 2024

Viralys
Frankreich
Etwa ein monat mit der App
2. August 2024

Shopmarquisa
Vereinigte Staaten
Etwa 2 monate mit der App
Loox hat geantwortet 4. August 2024

Hey,
Tal from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

I’ve reached out to you privately through our support and am here to make sure we get this sorted out together.

26. Dezember 2023

PeTeddy.shop
Schweiz
4 monate mit der App
Loox hat geantwortet 28. Dezember 2023

Hey,
Rotem from the Loox team here :)

I wanted to let you know our support team is available 24/7 and always happy to assist you at support@loox.io.

I've reached out to you privately to better understand what you are experiencing.

4. Februar 2024

Pougourde
Frankreich
2 monate mit der App
Loox hat geantwortet 6. Februar 2024

Hey,
Sara from the Loox team here!

I've reached out to you privately via email to provide you with further assistance :)

Our customer support team is available 24/7 at support@loox.io, and we would be happy to help you with any questions you have.

9. November 2023

projix
Israel
3 monate mit der App
28. Dezember 2023

ACIDBOYZ
Deutschland
17 tage mit der App
12. Dezember 2023

Cart Express
Brasilien
6 minuten mit der App