Loox ‑ Product Reviews App

The app has been amazing in all aspects except you cannot limit the uniquely generated codes to a certain collection. This is important to all stores selling items with very different price points, as
1. manually changing the codes before the customers uses it is impossible to achieve
2. customers are dissatisfied if we try to ask them for top ups because they claim "the code worked" and that the discount should be honoured
3. we don't want to give them loopholes to exploit by using one generic code for everyone. We are fighting enough fires as it is.
4. we cannot give a fixed dollar amount as the products in that one collection has different price points.
5. We have reached out to Shopify and the support team says all apps have the ability to limit generated codes to a certain collection if they wish to.

We have reached out to Loox, but it seems this is not affecting a lot of shops and is not high on their priority list and to be fair they have tried to give us other alternatives above. We are putting this out here because we really want a permanent solution to this and see if other shops are experiencing this too.

Die app hat einen sehr guten aufbau und ist übersichtlich. Ich finde nur es ist etwas zu teuer. Würde gerne mit dem kleinsten Plan Videos hochladen von Kunden lassen.

We have been using this app for about 9-10 months, and are very happy with the performance of the app. Giving only 4 stars because I wish there was a cheaper plan available that allows removal of the Loox branding.

Great app. Support could be a bit more responsive though.

I LOVE IT SINCE I USED IT AND THE NEW FEATURE ABSOULTLY FANTASTIC, IT HELPS ME ACHIEVE MORE SALES BRILLIANT

Es ist eine coole App, aber sehr überteuert. Ansonsten tut die App was sie soll. Und das allerwichtigste ist, dass man sich um die Versendung der Reviews nicht kümmern muss, weil diese automatisch versendet werden. :)

Je viens tous juste d'ouvrir l'utilisation est agréable j'aime bien cette application il est pas mal

muito bom, recomendo , a parte de importar comentários tem as explicações difíceis de entender , não consegui fazer somente com as orientações da pagina seria bom em português . tirando esta parte é bem intul

thank you to jemuel for his dedication to helping me with my problem and for the quick solution. Puppyboxx store

So far so good. I'm surprised how many people include a photo with their review. :) A few more widget options would be great (cards without photos etc.) and the ability to use a custom font.