Loox ‑ Product Reviews App
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I'm starting to understand it more. But what I was saying about the customer only being able to leave one review per product was that when John Doe leaves a review for the Eternal Hope Necklace. Then someone else has bought the same necklace. It won't give the next customer the option to leave there review. They have to go find the same necklace with a different card attached. Example: Pick out a product on my page and do a test. Put 1 star so it wont post. Then go back to that same exact necklace and try to leave a review again. This time it wont let you. It just shows you who left a review. Oh and also, I was trying to get the top 3 reviews up top on my page but it keeps saying to contact support. Thanks!
Hey,
Ilan from the Loox team here :)
Loox doesn't limit the number of reviews collected per product and each costumer should be able to leave their own review. We do our best to help our merchants to collect as many reviews possible.
We also support choosing featured reviews that will appear on the top part of the widget.
I reached out to you privately in order to make sure that we set everything for you exactly in the way that you want it to be!
Easy to setup.
good app
It's awsome and easy to use
Works exactly like it says it will! Would recommend for fast growing stores. Simple enough to setup and has enough customisation features. Two areas of improvements
1. No way to easily request reviews over Whatsapp
2. Lot of fraudelent cases slip through in the referral system where customers game it by giving the referral link to themselves
Hey,
Tamarry from the Loox team here :)
We really appreciate your feedback!
We’re always looking for ways to improve, and we prioritize much of our development plans based on customer feedback.
In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)
Definitely Recommend!! Definitely Works!!
Exellent
ICH WÜRDE MIR WÜNSCHEN DASS MAN DIE APP AUCH AUF ANDEREN SPRACHEN AUSFÜHREN KANN.
Excelente e intuitivo ! la raja !
The best looking review app I've used. It also doesn't slow my store down.
I wish there was a public reviews page that would show up on Google when customers search for "brand + reviews", kind of like reviews.io and trustpilot have. The loox branding/logo under the widgets currently links to their Shopify app store page, which doesn't really build trust as much as it would if it linked to a dedicated public reviews page.