Loox ‑ Product Reviews App
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Application très intuitive et fonctionnelle. Super service client !
Merci à Aya pour son aide pour la compréhension de l'option Upsell.
It works, but is a Very basic app for the expensive price they charge, I would recommend other similar apps, that have a more reasonable price.
Hey,
Lilach from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected.
We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.
Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.
Our research shows that visual reviews convert visitors into buyers significantly more than text-only reviews. In fact, Photo reviews can actually convert up to 91% more than textual ones.
I've reached out to you privately through our support so that we continue the conversation through email :)
Loox is a great app so far. Much better than the Shopify native Product Reviews app. And the customer support staff were super helpful and friendly and able to assist me in completely removing the Shopify Product Reviews app when there were code snippets left behind.
App you need to have on your store, will increase your conversion rate. Support from Jodel was fantastic.
Great experience with the app and Sapir in the customer service team who helped me integrate with my theme. Super streamlined and happy with the service.
Very helpful, thanks I had an issue with getting my reviews badge to show correctly. Abby helped me.
Best review app around. Highly recommend you install this app on your shopify store ASAP for the best experience possible.
i use this app to help me do shipify store , and it is very simple to use , very recommend to use it .
I use this app to help me find reviews online and it works wonders! I recommend people to use it! Don't second guess it! You are welcome.
Best Review app I have used. The only thing I'd say is... (and i know this may defeat the point) I would like to have the option to provide a discount for a 4+ star review even if the customers hasn't posted a photo. Reason being, poeple do everything on the go now so they might want to leave a quick review whilst on the train for example but not in a postion to take a photo, then later forget. If im being blind and this feature is available please let me know. Thanks
Hey,
Amit K. from the Loox team here :)
We currently support incentivizing photo reviews only (as our studies show that photo reviews turn visitors into sales substantially more than text-only reviews). However, we offer customers the option to leave a textual review and receive a reminder to add a photo to their review 3 days later.
This allows customers to submit a review on-the-go, add a photo whenever they're ready, and receive the discount offered.
This feature can be set from within your Loox settings. If you need any assistance or have any additional questions, feel free to reach out to our support team - we're always happy to help!