Loox ‑ Product Reviews App , 18.484 Rezensionen
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it's good very good and its look amazing, its help my customer belive in the website and make them loyal
Great product and amazing customer support team who are willing to help and resolve issues. Highly reccomend.
great i keep coming back to this app, uninstalled a few times to try other ones, but like i said i keep coming back.
Just started on the application and I am happy with most of the function so far, fits what I am looking for.
This app really is convenient and easy to handle - easy for us to implement it in our store and easy for our customers to leave feed back <3 We absolutely love it.
I had trouble adding the star reviews to my store’e homepage. I contacted support and Chester replied to my email minutes later and added the star reviews right away. Chester was really helpful and love the customer experience
This app has been so helpful and love the automation. I've only had it for a few weeks but looking forward to seeing what it can do overtime.
I used this app to request reviews from customers who purchased from my website. I used this app for over one year paying them $10 a month. I requested shopify to remove this app, but either shopify or Loox removed all the reviews that were actually on my website. This is not acceptable. Very disappointed.
Yishai from the Loox team here - As part of our GDPR compliance, we are required, by law, to remove the data completely from our servers once requested to do so by the data owner (You the merchant).
An automatic email that is sent according to Shopify's terms of service two days after you uninstall the app to allow you, as the data owner, to remove all customer data (including reviews) from Loox.
I took a look at our logs and I can see that you have clicked "Permanently delete the customers' data from Loox" in the automatic email and approved the removal of the reviews by confirming the removal on our confirmation screen.
Since this process is a mandatory part of GDPR regulation Shopify and EU law requires us to adhere to, unfortunately, it is not possible to retrieve this information as it was completely removed from our servers.
If you have any further questions, please contact our support team and we'd be more than happy to help.
The best thing about this app is that, it loads a lot faster than other apps, and it's also the short part of the app, because people can only upload one picture or one video in the review.
Very good review marketing app, easy to use. It is really needed for those who are engaged in e-commerce.