Loox ‑ Product Reviews App
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
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how can I stop receiving emails from every review of each customer in my store? cause my emails have soo many notifications and i can't prioritize the orders
Hey,
Amit from the Loox team here - thank you for your feedback!
I just wanted to let you know how this can be solved and that our support team is always happy to help :)
In your email settings (for example in Gmail), you can create a filter to automatically archive certain reviews based on the rating.
Since the review notifications show their ratings in the email subject, you can filter emails by the text of their subject.
For example, you can filter all emails with ratings 2 and 3 to be automatically archived, and all emails with ratings 1, 4 and 5 to go directly to your inbox.
Here is how you can do this in Gmail:
https://zapier.com/blog/gmail-filters/#Create
Hope this helps! Please don't hesitate to contact us at support@loox.io for any further questions or assistance :)
Wish there were a few more features with the basic plan, i.e. not having to submit a photo (just text), colour features. Customer service is always amazing! <3