Loox ‑ Product Reviews App , 18.403 reseñas
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good, but has many limit for my trail time. I hope it can give me a better experience before I determine to buy it's plan
algumas fotos nao estao baixando na loja. apenas os comentarios. estao ficando comentarios sem fotos.
Hey,
Amit from the Loox team here!
I just wanted to touch base and send a quick follow-up regarding the review you left on the Shopify app store for Loox.
It seems that Loox is displaying your photo-reviews on your product pages as expected.
The other widgets that are not displaying reviews, are generated by a different review app you have installed on your store, and is not related to Loox.
To remove these widgets I suggest contacting that app's support team or creating a staff account for our team (support@loox.io) and we'd be more than happy to help you hide them :)
And in any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.
The app is slightly complicated to use. I have contacted support a couple times but just got an email response which have not been overly helpful. Previous apps we have installed the person responding to the emails have been extremely helpful, in fact they have sometimes been granted access to our website to ensure their app is installed correctly.
A bit expensive but definitely the best review app in the Shopify App store! Would recommend it to everyone!
Trying to add my reviews. But still need more help. Asking for 100 characters is too much. Hope to generate more orders using this app.
Hey, Yishai from the Loox team here :)
If you need any assistance importing reviews into Loox, please contact our support team directly and we'd be more than happy to help you with this!
Here's how to contact support:
https://help.loox.io/article/107-how-do-i-contact-loox-support
We answer as soon as possible and always within 24-hours!
Great loved it would recommend to everyone. Yet to see if it helps or increases sales. let see hopefully its a positive outcome
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vou testar se der certo, continuarei a usar, por enquanto vamos ver como funciona, o desempenho, vamos ver se da para atrair clientes para a lojinha que so esta começando...
Sadly im not happy with Loox app.
It was a nightmare to set up the integration to google reviews.
I will try other options
I love this app but unfortunately, important features like selecting images and removing the credit while paying 9.99$ are simply a shame in my opinion. The support suggested me to upgrade to an advanced plan with a price reduction which would cost almost like the Shopify Basic plan. Think about it you are paying for the basic plan of Shopify for 29$ with the whole e-commerce solution along with a ONLY review app for 24.99$..... That doesn't look sophisticated + ripping of the whole budget of a basic user. If the starter plan would offer the above mentioned feature for 9.99$ a month then I would with with Loox. Don't care how many users are using this app but it should fit my budget and especially I don't want to feel scammed! Thank you!