Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reseñas (22.021)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
8 de marzo de 2024

I have purchased a plan for 39.99 USD just to check the app, but suddenly they have charged 222 USD on my card, i was totally clueless why they have charges my 222 USD. they have the reason that as the installed limit was 300 orderes you have received 1237 orders this month so they have multiply their amount to 160$ and other 39.99 USd charged for basic app...OMG total shit show....i wish i can send -1 star to them...i will definitely pass this issue in our Shopify community so they will also keep away from loox app.
I want my amount back, i have send them email too as they dont have any live support.

The Stole Shop
Pakistán
4 meses usando la aplicación
Loox respondió 10 de marzo de 2024

Hey there, Sara from the Loox team here.

While we understand how stressful it can be to receive an unexpected charge, our pricing plans are fully transparent and are outlined in several places throughout the subscription process.

I've reached out to you privately via email and look forward to continuing this conversation there :)

7 de marzo de 2024

Customer service is very helpful. Ken was amazing, he helped me quickly.
Thank you so much, Ken!

Lighting Homei
Reino Unido
7 meses usando la aplicación
16 de enero de 2024

Been using Loox for about 6 months. Nice, clean, simple, reasonably priced. Everything a startup needing a reviews app needs.

Bentolabs Design
RAE de Hong Kong (China)
4 meses usando la aplicación
20 de noviembre de 2023

Really good app and really fast and helpful support. Definetely to recommend to increase conversion and therefore sales. Thanks to Laurence. Really good app and really fast and helpful support. Definetely to recommend to increase conversion and therefore sales. Thanks to Laurence.

Setho
Alemania
10 meses usando la aplicación
19 de enero de 2024

Customer support is incredible! Aya from Customer Support dealt with the issue I had within an hour and did it perfectly.

Hall of the Fallen
Reino Unido
Alrededor de 3 años usando la aplicación
30 de enero de 2024

Super easy-to-use app to give your site the social proof it needs.

Hot Pot Hero
Estados Unidos
5 meses usando la aplicación
12 de agosto de 2024

perfekt für die bewertungen

myGoodDeals
Alemania
5 días usando la aplicación
14 de mayo de 2024

Love the overall functionality, setting up the app was super easy and very simple.

Sauce Hockey
Estados Unidos
6 días usando la aplicación
19 de septiembre de 2024

deustche übersetzung wäre sehr gut

Novalinoshop
Alemania
11 días usando la aplicación
Loox respondió 21 de septiembre de 2024

Hey there,
Sara from the Loox team here :)

Thank you for your review!

Loox's multilingual support allows you to display all customer-facing texts in any of our 21 supported languages, including German.

I've reached out to you via email to tell you more about this, and I look forward to continuing the conversation there!

1 de abril de 2024

A very user-friendly interface with a lot of features to make the store pop-out.

KurtBot™ Smart Curtain Opener
Emiratos Árabes Unidos
Alrededor de 2 meses usando la aplicación