Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reseñas (22.796)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de diciembre de 2024

Love the customer support! We had a problem where the Loox rating wasn't syncing with our themes rating widget. Tal & Rotem were a massive help. Entire process was so seamless, and they sorted it out super quickly. Thank you once again Tal & Rotem.

Auravi
Reino Unido
Más de 1 año usando la aplicación
24 de enero de 2025

This app makes it easy to send out professional looking and personalized review requests to my clients. I have had a great success rate with the amount sent vs the amount returned compared to other ways I have tried to collect reviews. I am really happy with Loox and plan on continuing to use this for my website!

Coeur Creative Studio
Estados Unidos
27 días usando la aplicación
18 de diciembre de 2024

Customer support by the name of Rotem was extremely helpful. Glad he’s on board A+

Lord Of The Pets
Australia
Casi 5 años usando la aplicación
4 de febrero de 2025

Exceptional customer service from Liz who dealt with my query quickly and provided clear and comprehensive instructions to resolve my issue.

Far Afield
Reino Unido
Alrededor de 2 años usando la aplicación
16 de enero de 2025

Loox is excellent in every way. So happy we made the switch. Customers engage really well with the automated email. Currently about 25% of customers are leaving reviews. The ability to add video is also so good.
A very happy customer here. It's also really useful to help mitigate any issues with unhappy customers by highlighting issues that you can act on to help the customer further.

Barefoot Junkie
Reino Unido
Alrededor de 2 meses usando la aplicación
29 de enero de 2025

Rain was amazing and fast help me figure out some issues I’ve had! Thank you for the amazing service!

Ivy Vanity Company
Estados Unidos
11 meses usando la aplicación
18 de febrero de 2025

It is very good app but I am still learning because it is give many option which takes time know it

Rutuff
India
Alrededor de 2 meses usando la aplicación
13 de febrero de 2025

Loox is easy to use and is user friendly. It requires little time or maintenance. Loox is very responsive and integrates well with Shopify so that customers get notified periodically to review....which I love!

Rose Candle Co. & Apothecary
Estados Unidos
3 meses usando la aplicación
30 de enero de 2025

Loox has completely transformed the way we showcase customer reviews on our store. As a feature-rich, visually appealing, and highly customizable review app, it has helped us build credibility and boost conversions effortlessly. From beautifully designed photo and video reviews to seamless integration with our Shopify store, Loox delivers on every front. The app is intuitive, user-friendly, and packed with automation features that make collecting and displaying reviews a breeze. However, what truly sets Loox apart is their phenomenal support team. I had the pleasure of working with Rotem, Sara, and Aya, and their level of service was nothing short of outstanding. They’ve helped us migrate reviews between sites and ensured the app seemless integrated with our customized theme. Each of them went above and beyond to ensure our issues were resolved quickly and effectively. Their support team truly makes you feel valued as a customer. If you're looking for a top-tier product review app with world-class customer service, Loox is the answer. Highly recommended!

Oralucent
Estados Unidos
29 días usando la aplicación
13 de febrero de 2025

Thank you for your help!
Great Job and assitance with this issue by Rain!

Goliath Labs™
Estados Unidos
Más de 1 año usando la aplicación