Loox ‑ Product Reviews App

I used the app to help me send review emails to customers. It automatically sends email reviews to the store hustle free! I will I could share the reviews directly to Instagram page!

The best app I have so far! Just one thing would be having the loox logo on the paid version. Also, would really help if they would increase the number of reviews in the basic plan.

Eine sehr gute App der Service bzw Support ist auch sehr hilfreich und schnell. Das wars mehr habe ich nicht zu sagen

Great for reviews - just stating to use the app. Hope the basic plan will work as it appears it can get pricey

We haven't been using the app for long but so it has been a good experience. It looks good and the support has been great! Thanks Loox team

Me gusta mucho lo visual de las reseñas en mi web. El único detalle es que en mi caso la mayoría de los usuarios no deja reseñas.

I installed this 2 days ago and in 2 days it has collected more reviews from me than YOPTO has in 2 months. So that is a major plus. Somethings that need improvement/features that would be helpful:

1. Ability to see/preview the email that gets sent and add branding (like logo etc) right now you can tell the app the text you want in the email, but cannot see the email, edit the subject, add logo etc.

2. Page in app to view and moderate all of the reviews that have been submitted.

3. Ability to respond to a review.

So far though very happy with the response given that had the other review system did not get as many reviews sent as I have with LOOX so far. I also like that it lets people comment on the fit/size etc, which is specific to fashion/apparel. I also like that users can attached photos (but it is not required) and that incentives can be offered to encourage feedback.

Easy to use. 9.99 USD/month plan for starters is very friendly for businesses just starting up. Integration with Shopify is good, customers who receive an email can use just one click to submit a review, which is effortless for the customer. That is a very nice feature.
Customization of the review request email is very limited, hoping to improve it to suit more branded customization.

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Necessary, but expensive. Use of the starter plan is very limited, until you have a scaled business can be limiting. Although conversion rate after using loox has improved dramatically. From 0 conversions to over 10 in a week after using.