Loox Product Reviews & Photos , 13.357 reseñas
Filtrar
-
Por calificación
pasamos las 500 "ventas" y nos obliga a pasar al otro plan de 39 dolares por mes, que ademas cobra 40 dolares cada 300 mails enviados, ¿Este tope es mensual? la app es casi ni utilizada por nuestros clientes, sólo 2 clientes han utilizado el descuento y realizado un seguimiento desde el mail.
15 dolares por tener fotos de algunos clientes ok, pero 40 dolares y con cobros que pueden fluctuar por tan insignificante retorno, creo que es mejor no tenerla. Si alguien puede decirnos que se puede usar de mejor manera, estaremos encantados de volver a intentarlo con esta app.
Hey,
Amit from the Loox team :)
I just wanted to let you know that we are here for any question or concern you might have, and are always happy to help!
First, I want to apologize for the confusion and I'd be happy to clear the air!
Second, I'd be happy to elaborate on the plans we offer.
Loox offers varoius plans to accomodate stores of all sizes and budgets.
From just stores starting out all the way to tens of thousands of orders a month.
Our Beginner plan ($9.99) is designed for stores that are starting their journey and is meant to help them grow their business.
We completely understand that costs are a big part of every merchant's decision about which apps to use.
We've built Loox to provide a great return on investment on all of our plans.
I've also reached out to you privately; please find our email in your inbox and we'll continue assisting you there :)
quand j`importe des avis sur ma boutique votre application m`annonce que c`est fait mais quand je vais sur ma page produit ya aucune avis ni etoile , mauvais
e application
Hey,
Lilach from the Loox team here :)
The Loox widgets automatically integrate with your theme once you install Loox.
I’d be happy to dig deeper on what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
pas ce que jattendais , lapplication est trop compliqué et je trouve que cest cher par rapport a la concurence , cest une application qui doit etre gratuite
Hey,
Tal from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
While Loox offers three different plans, each suitable for a different brand size. I'm confident and positive that we can help you find the plan that best fits your needs.
Loox is designed to provide extremely high ROI on the price, not only by creating social proof that boosts conversion but also by incentivizing repeat buys with next-purchase discounts for reviewers, as well as reaching new customers via Loox Referrals.
I’d be happy to dig deeper into what you are experiencing on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
Arrivati ad un certo numero di ordini ti obbligano a passare al piano a pagamento da 35$, nonostante il primo sia già a pagamento 9,9$. Questa cosa non ha assolutamente senso, non dovrebbero permetterlo. Sono riuscito a spostare tutto su un'altra app e non mi vedranno mai più, nemmeno per altre app. SCONSIGLIO!!!
Hey,
Tamarry from the Loox team here :)
I apologize for the confusion and I’m happy to help clear the air!
Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.
Our Beginner plan is designed for stores who are starting their journey and help them grow their business.
We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.
I’ve reached out to you privately through our support and am happy to continue the conversation with you over email.
on peut pas desactiver le compte arnaque.
Hey,
Josh from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
You can cancel your Loox plan at any time directly from within your Shopify admin.
It might be that an app charge is already included in an invoice before the app is removed and hence still appears after it is uninstalled.
I’d be happy to dig deeper on what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
He pagado el plan Growth, 40$ al mes y para poder instalar un widget, pedi ayuda al servicio tecnico y de atención al cliente. Dos dias después aun no está instalado. Dan un servicio al cliente nefasto. No repito.
Hey,
Amit from Loox here :)
Please find the email I sent to you regarding the solution to what you were asking for.
Our team and I are always happy to help!
NO ME FUNCIONA BIEN, ADEMAS NO ESTA EN MI IDIOMA Y NO DEJA SER TRADUCIDO EN EL TRADUCTOR DEL MOUSE.
TENGO MUCHOS PROBLEMAS CON ESTO Y ADEMAS NO PUEDO MEJORAR NI APRENDER POR ESO MISMO. PUEDE QUE SEA UNA APP BUENA PERO LOS CREADORES NO INVIERTEN EN USUARIOS DE OTROS IDIOMAS...
Hey,
Tamarry from the Loox team here :)
We appreciate the feedback. We're always improving our product and are thankful to have customers like you who can point us in the right direction.
Loox understands the needs of global merchants and supports the translation of all customer-facing widgets and emails in 19 different languages, including Spanish.
I would be happy to help you set everything up privately and have reached out via our Support to continue our conversation.
Hey,
Tal from the Loox team here :)
I would be happy to better understand what you are experiencing on your end.
Our support team is available 24/7 and always happy to provide you with assistance!
We'll be happy to help you anytime at support@loox.io.
Me cobraron a mi cuenta teniendo la suscripción de cancelada y la aplicación desinstalada
La aplicación te cobra sin aviso previo y sin tener su aplicación instalada
Quiero un reembolso.
Hey,
Tal from the Loox team here :)
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this!
The charge you refer to was created before Loox was removed. It might be that an app charge is already included in an invoice before the app is removed and hence still appears after it is uninstalled.
I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.
Do nada adicionam o dobro do valor ao plano e mesmo tendo pago não consegue acessar, só se pagar mais, não tem respeito com cliente.
Hey,
Yishai from the Loox team here :)
Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.
Our Beginner plan is designed for stores that are just starting their Shopify journey to help them get off the ground and grow their business. Advanced features which are not available in the Beginner plan are essential in getting the most out of your Loox subscription.
We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.
I’ve reached out to you privately through our support and am here to make sure we find the best plan for your store together :)