Calificación general
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
15 de noviembre de 2023

I asked for support and got response in seconds! Each issue resolved quickly and customer service is so nice! Thank you Tamarry, Chester and Lilach!

Mia Belle Girls
Estados Unidos
Más de 1 año usando la aplicación
18 de noviembre de 2023

very good experience making it easier to showcase your small business

SoleFood AU
9 meses usando la aplicación
21 de septiembre de 2023

Easy setup, lots of different features and customisation, even with the basic package. Look forward to using it as a tool to bring new customers as well as gain reputability.

Lilac & White 2022
Reino Unido
6 meses usando la aplicación
3 de noviembre de 2023

I had a fantastic experience using Loox Product Reviews & Photos. Their platform not only enhanced the credibility of our online store but also streamlined the process of gathering and showcasing customer feedback. What truly stood out was their exceptional customer support. Rain, from their customer support team, was incredibly responsive and proactive. When I reached out with a question, Rain not only provided a quick and helpful response but also followed up to ensure that I was completely satisfied with the solution. This level of support left a lasting positive impression on me, and it's clear that Loox is dedicated to providing an outstanding user experience.

29 días usando la aplicación
26 de noviembre de 2023

Loox has been great for our shop. Highly recommend.

Sheafer + King Modern
Estados Unidos
Alrededor de 3 años usando la aplicación
21 de noviembre de 2023

Best customer service experience in my shopify journey. Always helps and reply back on time. No long wait.

3 meses usando la aplicación
11 de noviembre de 2023

Mara was quick and efficient. I needed help with editing the code and placing a widget. After spending hours painfully trying myself, I decided to contact the help desk. It was no problem for them to do it and it took about 10mins to give permissions and have it done. Thanks Mara.

Alrededor de 1 mes usando la aplicación
19 de septiembre de 2023

I have tried several apps over the last 7 years since installing Shopify. LooX would have to be the best so far, hands down. Truly a game-changer. Reminder you have to be good at giving service over & above to get your review average up there. If you do this, then LooX is a must.

Harrys for Menswear
5 meses usando la aplicación
14 de noviembre de 2023

Definitely like Loox a lot better than Trustpilot already. Loox gives you a lot of ways to help drive sales and entice customers to leave photo/video reviews. Unfortunately, there's no free plan which might make it hard for up-and-coming businesses to work with Loox but definitely something to look into in the future. Plus, I was having a hell of a time trying to code the snippet into my theme and their support team (I worked with Jodel and Chester) literally coded it into my shop within minutes and worked with me until everything looked exactly as I wanted it to. LOVEE the support team 100%.

Blue Box Boutique
Estados Unidos
6 días usando la aplicación
24 de agosto de 2023

As soon as I opened a ticket with the support team, they took care of my issue right away (literally in a few minutes).

It was about a store that was acquired, and for the first 60 days it wasn't active. The Loox team was kind enough to credit back 30 days of the subscription (no questions asked)

Thank you, everyone!

Casi 2 años usando la aplicación