Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reseñas (21.472)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
2 de junio de 2023

Thanks for Aya's help. Professional and considerate. The service deserves a 5-star review. They replied fast!

hiblecarbon
China
Más de 1 año usando la aplicación
Fecha de modificación: 14 de diciembre de 2019

Great app love it thanks..this app really is helpful it is good to import reviews and I found it really helping..recommend thanks!

CandyBuns
Estados Unidos
Más de 1 año usando la aplicación
13 de abril de 2021

I use this app for helping me to collect reviews. It is very nice, useful and friendly. Thank you very much.

ProfiGadgets
Bulgaria
Más de 1 año usando la aplicación
26 de abril de 2023

Eine sehr gute App der Service bzw Support ist auch sehr hilfreich und schnell. Das wars mehr habe ich nicht zu sagen

gmeinrichtung
Alemania
Más de 1 año usando la aplicación
29 de junio de 2020

Really like this app. Easy enough to upload reviews with a CSV file, and there is an option to display all reviews on a product page that doesn't yet have a review which is what I needed.

Ink Wave Print
Reino Unido
Más de 1 año usando la aplicación
27 de septiembre de 2023

Awesome Support, quick to respond and fix our issue. Jemuel, was amazing to work with.

DadBod Apparel
Estados Unidos
Más de 1 año usando la aplicación
3 de agosto de 2023

they will steal your money, they will steal your money, they will steal your money, they will steal your money, they will steal your money, they will steal your money, they will steal your money, they will steal your money,

Bejeweled Store
China
Más de 1 año usando la aplicación
Loox respondió 5 de agosto de 2023

Hey,
Tal from the Loox team here.

​I completely understand how stressful it is to get an unexpected charge, however - your claims in this review are not true.

Shopify manages all app charges and billing cycles, not Loox. This means that you cannot be charged without Shopify receiving approval by someone with app permission on your store's account. Our logs indeed show that your store has installed and approved the Loox trial and payment.

I see that you are on our Growth plan, which is a pay-as-you-grow plan that charges based on how many review request emails you send each month. This plan is designed to allow you to collect reviews from all your customers, but only pay for what you actually use.
​On months where you have more sales, you pay more, and during slower months, you automatically pay less.

​There's no need to make offensive and untrue claims in a negative review.

I can see that you are currently in communication with our team privately, we are happy to continue discussing your concerns there.

22 de marzo de 2017

So far so good. Loox is a newer review apps, so some features are still missing. The rep was very helpful in helping me customize some of the coding so it fits my theme perfectly.

Shopape
Canadá
Más de 1 año usando la aplicación
12 de octubre de 2022

So far great! had it for about a week and few reviews came in. Looking forward to see more reviews and how it helps sales

Monika Kupiec Art
Estados Unidos
Más de 1 año usando la aplicación
5 de marzo de 2024

Easy and functional..

Dear Lauren
Corea del Sur
3 meses usando la aplicación