Reseñas (19.272)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
10 de junio de 2024

This app has everything you could ever ask for. Love the features and support if you run into a problem.

Sophisticated Stature
Estados Unidos
2 meses usando la aplicación
7 de junio de 2024

Worst experience with them, they charged me 400$+ uninformed and my plan is for 40$ only, i want my money back extremly unethical to charge such high amount just for Reviews

Rawayat Jewellery
Pakistán
Alrededor de 1 año usando la aplicación
Loox respondió 8 de junio de 2024

Hey there, Sara from the Loox team here.

We understand how stressful it can be to receive an unexpected charge. Our pricing plans are fully transparent and are outlined in several places throughout the subscription process.

We've reached out to you privately via email and look forward to continuing this conversation there.

14 de junio de 2024

This was probably one of the quickest replies I've had and that addressed my concern! Thank you Aya

HoldBreaker
Suecia
Alrededor de 2 años usando la aplicación
28 de abril de 2024

more options for the scale plan. i'm at the point to scale it's just very pricey if your just getting started. But again lots of small companies rely on the connectivity of shopify and google and to have to pay for a premium upgrade might not help us grow

KillinMeSmalls
Estados Unidos
Alrededor de 1 mes usando la aplicación
28 de mayo de 2024

Awesome Customer Support and Special Thanks to Arielle, we were able to make small modified changes to our review design that aligns with our branding. It really makes a difference. Been using this app for years now across multiple stores and they always provide a very good service.

Atozaika
Filipinas
7 días usando la aplicación
7 de junio de 2024

I just had to share how awesome my experience was with Rain from Modaura's customer support team! I reached out with a question, and Rain was super quick to respond and incredibly helpful. They really went above and beyond to make sure I got the assistance I needed, and their friendly attitude made the whole process a breeze. I'm seriously impressed with the level of service I received. If you ever need help, definitely hit up Rain at Modaura—they're the best!

MODAURA
Canadá
15 días usando la aplicación
4 de junio de 2024

Love the Loox app! So many great features. I love that you're able to customize the review emails and the upsell offers are a wonderful addition. We just installed the app a couple of weeks ago and have already had customers redeem their upsell offers after checkout increasing our AOV. Keep up the good work guys!

Hollow Point Society
Estados Unidos
9 días usando la aplicación
7 de abril de 2024

I couldn't add reviews to my theme, so I contacted customer service and Aya from customer service helped me with my problem. I gave her access and she solved it quickly. Now the ratings are implemented in my theme. I am very grateful for the fast and prompt service. Thank you dear Aya :)!

Aurelle Shine
Alemania
6 meses usando la aplicación
3 de mayo de 2024

I've just installed Loox on my website with the help from the support team from Loox. The support provided by Lilach from Loox Support team was excellent. I highly recommend this app!

Rori Fashion
Rumanía
3 meses usando la aplicación
5 de marzo de 2024

The support is simply amazing, I've never experienced anything so fast. Super nice and competent. I had a small problem with my rating display and wrote to support about it. Within a very short time, a member of staff called Liz got in touch and helped me straight away. Very high praise from me. Simply TOP

Mirigo
Alemania
12 meses usando la aplicación