Loox ‑ Product Reviews App , 18.500 reseñas
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This is slowly app and this not profit this Tell us about your experience with Loox Product Reviews & Photos
Hey,
Tal from the Loox support team here :)
I would be happy to help improve your experience with Loox and try to help you resolve any issues.
Loox is designed to provide extremely high ROI on the price, not only by creating social proof that boosts conversion but also by incentivizing repeat buys with next-purchase discounts for reviewers, as well as reaching new customers via Loox Referrals.
I’ve reached out to you privately through our support and would like to dig deeper on what you see on your end.
Great app perfect for any store to use
nul, me fait payer un abonnement qu ej'ai pas . A FUIR
Hey,
Tal from the Loox team here :)
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.
NO NEED
Hey,
Tal from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
It seems like you uninstalled us before we had a chance to assist you.
In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)
Una basura, no se entiende nada.
Hey,
Tamarry from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
I’ve personally reached out to you and am happy to continue the conversation with you privately.
Kedves loox
egyáltalán nem értem miért kell olyan változtatásokat eszközölni hogy ne lehessen testreszabni az appot, és ez engem nagyon dühít. A beállításokban szinte semmit nem találok meg mert nincs is beállítás
Hey,
Ilan from the Loox team here!
I just wanted to touch base and send a quick follow-up regarding the review you left.
We have upgraded our menu to offer better navigation through Shopify, on the main navigation menu at the left side bar.
I sent you a personal message with screenshots and will be happy to take care of you in that email conversation to your full satisfaction.
In any case, our Support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.
Arrivati ad un certo numero di ordini ti obbligano a passare al piano a pagamento da 35$, nonostante il primo sia già a pagamento 9,9$. Questa cosa non ha assolutamente senso, non dovrebbero permetterlo. Sono riuscito a spostare tutto su un'altra app e non mi vedranno mai più, nemmeno per altre app. SCONSIGLIO!!!
Hey,
Tamarry from the Loox team here :)
I apologize for the confusion and I’m happy to help clear the air!
Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.
Our Beginner plan is designed for stores who are starting their journey and help them grow their business.
We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.
I’ve reached out to you privately through our support and am happy to continue the conversation with you over email.
Uninstalled the app and billing continue thieves. I want my refund today dont use the app unless you want to be stolen!
Hey,
Tal from the Loox team here :)
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
It might be that an app charge is already included in an invoice before the app is removed and hence still appears after it is uninstalled.
I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.
You need to instal a second app, to do, what you need + you still need to pay 10$ + also to the other app
Hey,
Ilan from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected.
Loox offers many different features to our merchants such as the collection of reviews, the presentation of the reviews in the many different designed widgets, referrals, and also the new upsell feature that is open for now for free for all merchants.
While we don't translate reviews to multiple languages on our side, we created the integration with Weglot, which translates the reviews to the language of the specific store visitor.
This integration is available to merchants that installed Loox and Weglot in their stores.
I’ve personally reached out to you regarding your request and am happy to continue the conversation with you privately.
drama
Hey,
Rotem from the Loox team here :)
I would be happy to better understand what you are experiencing on your end.
I've reached out to you privately, please find our email in your inbox so we can continue the conversation from there
Please also know that our support team is available 24/7 and always ready to provide you with assistance!