Loox ‑ Product Reviews App

Thank you very much for Liz's help! I spent a long time searching online without resolving the issue, but Liz solved it easily in just a few minutes. She is truly very, very professional and fast! I hope Liz’s higher-ups can give her a raise (or a bonus)!

Been using Loox for about 2 years, this is our first review.

Recently, we were having some issues integrating the reviews widget into an updated theme, and there were some code changes I was unable to spot or make on my own.

Laurence assisted promptly and got the issue solved in a few hours, great support there from Loox.

Love Loox Reviews! We used it for years seamlessly. We updated our theme and I had so many issues trying to integrate the new theme to the app myself, I emailed them and had a reply from Jodel almost instantly. The completely set up the theme and fixed everything that I was messing with in literally less than 30 minutes. Loox and Jodel gave some of the next custom support I have ever received from a Shopify app! So easy to work with!

Jodel was great in helping me solve a user error on my end, Very fast responses, Thanks!

Rotem the customer support manager is super nice. so quick with fix everything for us. We really loved working with Rotem.

Was stuck with adding reviews to my website featured collection and product collections. Liz responded quickly on a Sunday! Managed to fix the problem almost immediately. Amazing customer service!

Great app, and when I had a problem adding a Rating Widget, Rain responded promptly, advised me on what I needed to do, and did the bits I couldn't do. Very happy with their help.

Highly recommend this service. It’s convenient and easy to use. I contacted the help desk because my customer couldn’t find the review options to rate my products. In less than 24 hrs, they fixed the issue. Great customer service.

Simple and easy to use. I am very glad I downloaded this one. So many are complicated and useless. Thanks LOOX. Just wish more features were added into the free options...as a small business it would be helpful.

Loox has increased the number of customers leaving reviews, period. It was easy to install and implement, and the emails sent post-purchase to solicit reviews work. When I needed assistance with a unique request, the team helped quickly, efficiently, and with a great, friendly attitude. Hats off to Liz, Jemuel, and Aya for their outstanding work!