Loox ‑ Product Reviews App , 18 175 arvostelua
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I'm starting to understand it more. But what I was saying about the customer only being able to leave one review per product was that when John Doe leaves a review for the Eternal Hope Necklace. Then someone else has bought the same necklace. It won't give the next customer the option to leave there review. They have to go find the same necklace with a different card attached. Example: Pick out a product on my page and do a test. Put 1 star so it wont post. Then go back to that same exact necklace and try to leave a review again. This time it wont let you. It just shows you who left a review. Oh and also, I was trying to get the top 3 reviews up top on my page but it keeps saying to contact support. Thanks!
Hey,
Ilan from the Loox team here :)
Loox doesn't limit the number of reviews collected per product and each costumer should be able to leave their own review. We do our best to help our merchants to collect as many reviews possible.
We also support choosing featured reviews that will appear on the top part of the widget.
I reached out to you privately in order to make sure that we set everything for you exactly in the way that you want it to be!
Small business owner with limited time to do this sort of thing. Got through it quick.
Had a problem with Loox referral banner presenting over the themes headline banners. Emailed in to ask for help and within minutes had quick reply that helped me sort the problem.
Great service - thank you
The best looking review app I've used. It also doesn't slow my store down.
I wish there was a public reviews page that would show up on Google when customers search for "brand + reviews", kind of like reviews.io and trustpilot have. The loox branding/logo under the widgets currently links to their Shopify app store page, which doesn't really build trust as much as it would if it linked to a dedicated public reviews page.
Does the job. Easy to navigate and has increased our review rate.
I'm not sure how I feel about this. I can't figure out how to get it to work properly. Seems as though if I could, it would work really well.
it's a little bit difficult to understand and find everything but without that it's perfect
Thank you for your review!
We've reached out to you via email, looking forward to continuing the conversation there :)
This is a great resource and a necessary tool for opening a new store. The process is time consuming but if it helps with conversion that’s the key. One thing that could improve the app is adding a filter option for the CSV upload option when doing reviews on multiple products.
Great functionality, the user interface is a little difficult to understand though.
Hey, Sara from the Loox team here :)
Thank you for your review!
I've reached out to you privately via email and look forward to continuing the conversation there.
Its not automatically adding the URL, you have to pick the item from drop down menu which is time consuming but is still good