Loox ‑ Product Reviews App
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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loox makes it feel seamless to receive reviews and post them to products!
If you export the reviews Loox gives you highly compressed images so you can't use other apps, even though they could just give the high resolution URL. This is a dodgy tactic. I am switching all stores to judge.me who can mimic the style for a fraction of the cost ($15pm) with more features. I would avoid !
Hey,
Shany from the Loox team here.
I'm genuinely sorry to hear your experience with Loox was not as you expected. Your reviews export file from Loox includes links to your photo reviews in the best quality determined by our system. I would be more than happy to help you resolve any issues.
I’ve reached out to you privately through our support and am here to make sure we get this sorted out together.
Do not install this app - there is no free tier so you have to subscribe - and when you do there is no where to unsubscribe - scam app - keeps billing even when you uninstall it - shopify support said to just find the app and go to their site to remove the billing ... funny when Loox does not provide any form of a customer billing portal ...
Hey there,
Sara from the Loox team here :)
Loox can be uninstalled at any time just like any other app by removing Loox from your Shopify apps menu.
As soon as Loox is uninstalled, Shopify stops triggering new app charges. Sometimes, a pending app charge that was triggered before you uninstalled Loox may still appear on your invoice.
I've reached out to you via email regarding your refund, and look forward to providing you with additional assistance there!
Great tool to driving trust for your site
Got stuck on an issue. Got onto the Loox team email system. They got back to me fast and dealt with exactly what I was stuck on. Very helpful and on point.
good customer support, jodel solved my problem in just a few minutes
Great app for shopify review. The best in making your website look great and legit with numerous reviews.
Not only is Loox incredbly simple and effective but also has the best customer support out there!
Big shout out to Arielle for her amazing support!!
Liz provided amazing customer service! She helped me import some reviews from another provider and responded to my email very quickly! Thanks Liz!
It's a fantastic app for using your reviews as marketing tools. Makes it simple and easy to share.