Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Avis (22 023)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
26 août 2024

c

My Store
États-Unis
Environ 2 mois d’utilisation de l’application
4 décembre 2023

My review is to the excellent service Aya provided me with. Instead of having to figure out my concerns. Aya, seemed to already know what i needed and helped me with it and also shared videos on how i can do it next time on my own. Thank You Aya

The Scarlet Company
Singapour
Environ un an d’utilisation de l’application
23 septembre 2024

good

EstiloPata
Brésil
Environ 4 heures d’utilisation de l’application
26 juillet 2024

Great app

My Beautity
Israël
17 jours d’utilisation de l’application
23 mai 2024

I got charged for this app when reactivating my shopify store after 2 years!

Please refund me

For Us Momma
Canada
Plus de 3 ans d’utilisation de l’application
Loox a répondu 25 mai 2024

Hey,
Sara from the Loox team here.

When a store is unfrozen, Shopify automatically triggers app charges for apps that weren't uninstalled before freezing the store.

We're sorry for the inconvenience, and have reached out to you privately via email about your refund. I look forward to continuing the conversation there :)

27 mai 2024

You've introduced an incredibly expensive scaling fee, and we're paying you more than we pay for Shopify infrastructure. Something like this is never acceptable. I'm deleting the app before the last day and moving to a different app. I don't think I'll use it anymore

PUMMY
Turquie
5 mois d’utilisation de l’application
Loox a répondu 28 mai 2024

Hey,
Rotem from the Loox team here.

Loox offers various plans to fit stores of all sizes and budgets. All plans are designed to provide extremely high ROI on the price by increasing customer conversion and retention.

I’ve personally reached out to you regarding your plan to find the best fit for your business, and I'm happy to continue the conversation with you privately.

4 décembre 2023

I've been using this application for five years now, and it has proven to be an excellent social proof tool. Its versatility allows for various presentation styles, ensuring an aesthetically pleasing display on my pages.

One of the standout features is the exceptional support provided. The response time is unparalleled, with the support team addressing queries within minutes and offering effective solutions. This level of customer service has significantly contributed to my positive experience with the application.

In summary, an outstanding app coupled with top-notch support has made my five-year journey truly worthwhile. Highly recommended!

PUNTO METÁLICO
Mexique
Environ 4 ans d’utilisation de l’application
29 juin 2024

nice app

Buy for you Store
Royaume-Uni
3 mois d’utilisation de l’application
18 novembre 2024

easy to use.

PetzNpaws
Suède
26 minutes d’utilisation de l’application
20 septembre 2024

good

e-comvalue
Chine
4 jours d’utilisation de l’application