Loox ‑ Product Reviews App
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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semplice e veloce
very good when starting up. just wish it would import reviews from platforms other than Ali express.
Hey,
Tal from the Loox team here :)
Loox supports importing your reviews from any previous source using the Loox review import template.
I’d be happy to dig deeper into what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
awesome
I’ve been facing significant challenges with Loox. What was anticipated to be a seamless integration escalated into an array of issues and considerable time loss.
To begin with, the process of embedding reviews on my website was anything but straightforward. Despite meticulously following the provided instructions, I encountered numerous problems. Hours of troubleshooting yielded little success, and the assistance from Loox was, at best, ineffective. Rather than offering viable solutions, their advice was to revert to the previous code upon encountering errors.
Presently, although the ratings are visible, new complications have arisen. The “Choose Option” button is absent from certain collections, and the product cards are misaligned on mobile devices. Furthermore, the ratings are spilling out of the product cards.
This ordeal has been profoundly disheartening. I had high expectations from a service that’s marketed to simplify, not complicate, operations.
Hey,
Rotem from the Loox team here.
I'm genuinely sorry to hear that your experience with Loox was not as you expected.
I'd be happy to assist you in continuing to set up Loox on your store.
I noticed that you've already uninstalled Loox. I've contacted you privately via our support email, and I'd love to schedule a call at your convenience so we can look into it together and ensure everything is sorted out to your satisfaction.
y
Does the job. Easy to navigate and has increased our review rate.
great!
good service, delivery what should!!
Awesome app. They are quick to assist to problems as well. Had some issues but Rain from customer support was quick to rescue and help with my issue to be solved
So amaizing