Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Avis (22 811)

Note globale
4,9
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
6 juillet 2024

Almost the reviews app I needed. Here's what's missing:

- You can't customize the font-family or font-size. You have to settle with a Google Font, not the one used on your website. This will make the widget look like it's a separate service.
- You can't send multi-lingual email except in the languages they support (around 15). If you need another one, tough luck.
- You can't customize the color ...

Medans
Roumanie
7 jours d’utilisation de l’application
Loox a répondu 8 juillet 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your experience with Loox.

We’re always looking for ways to improve, and customer feedback plays a crucial role when ...

20 juillet 2024

just installed app. will let you know later after using the app.

Best Buy & Enjoy
Portugal
3 mois d’utilisation de l’application
Loox a répondu 22 juillet 2024

Hey,
Arielle from the Loox team here :)

We are excited to have you join us here at Loox.

I've reached out to you privately in order to help set up Loox!

27 août 2024

It's glitching. Kept saying I didn't add widgets or rating and it won't let me send this (at least the last 2 tries)

BTL by LG
États-Unis
26 jours d’utilisation de l’application
Loox a répondu 29 août 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your experience.

I’d be happy to dig deeper into what you see on your end. I’ve reached out to you privately through ...

17 septembre 2024

Pas possible d'apporter les memes commentaires sur le meme produit

STARLIT NOVA
France
8 jours d’utilisation de l’application
Loox a répondu 18 septembre 2024

Hey,
Arielle from the Loox team here.

I’d be happy to dig deeper into what you are looking to achieve.

I’ve reached out to you privately through our support and am here to ...

19 mai 2024

It's hard to change settings for different features.

Tintarella Swimwear & Co
Mexique
Presque 2 ans d’utilisation de l’application
3 mars 2024

The app is really great: easy to install, easy to customize, fun to work with - and super fast loading in the frontend.

I would have loved to work with it, but decided against it for two reasons:

A) It is not possible to show the full name of the reviewer. I understand that Loox wants to give the reviewer "privacy" – but I find it not very trustful in shops when the name of the reviewer is ...

Breuers Weltkarten
Allemagne
4 jours d’utilisation de l’application
Loox a répondu 4 mars 2024

​Hey,
Sara from the Loox team here :)

​Thank you for your valuable feedback!

​I've reached out to you privately via email and look forward to continuing the conversation ...

15 mai 2024

I love Loox but the email reviews that customers can't review right on the email are annoying. it has to take me to the page.

Centric
États-Unis
Environ un mois d’utilisation de l’application
26 juillet 2024

Not sure, just getting started

My Store
États-Unis
Environ un mois d’utilisation de l’application
Loox a répondu 7 août 2024

Hey,
Arielle from the Loox team here :)

We are excited to have you join us here at Loox.

If you would like to reach out to us privately, I'll be more than happy to help with ...

20 août 2024

Not bad

Nafiso
États-Unis
16 jours d’utilisation de l’application
Loox a répondu 21 août 2024

Hey there,
Sara from the Loox team here :)

Thanks so much for taking the time to leave us a review!

I've reached out to you via email to see how we can be of further ...

12 avril 2024

I would not recommend to beginners as 40$ a month is a lot

Ravessentials
États-Unis
7 mois d’utilisation de l’application
Loox a répondu 14 avril 2024

Hey,
Rotem from the Loox team here :)

I appreciate your feedback.

At Loox, we offer different plans to suit our merchants' journey and business scale, and all our plans ...