Loox ‑ Product Reviews App
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Not bad
Hey there,
Sara from the Loox team here :)
Thanks so much for taking the time to leave us a review!
I've reached out to you via email to see how we can be of further assistance- I look forward to continuing the conversation there.
This is a great platform for showing off reviews of my online store to people who are skeptical about shopping on my online stores.
not very easy to use the dashboard
Hey,
Arielle from the Loox team here.
I'm truly sorry to hear your experience with Loox was not as you expected, and I appreciate your feedback.
I’ve personally reached out to you regarding this matter and am happy to continue the conversation with you privately.
Bonne application; j'ai aimé l'utiliser
Loox comes with a lot of features, however the implementation has a lot to be desired. Having to go back and forth to review customization changes is annoying. The customization leaves a lot to be desired. If you need a simple review app with a d variety of different features then this works. Besides that honestly, a pain to setup.
Average app with features covered in a lot of the other review apps for a lot less. If you exceed a certain amount of orders on their scale plan, they will charge you $40 extra for an additional 300 orders. Ended up paying something like $190 this month which is crazy expensive when Judgeme does all this for a 1/10th of the cost.
Also, when you click under 4 stars when reviewing their app on their app, it sends you to their own custom form. 4 and over it sends you to shopify, that's why their reviews are inflated.
Overall, the app has a lot of great features and works well with integrated referrals which is useful. Just wish pricing was a little more transparent rather than hiding it in an info icon.
Hey,
Sara from the Loox team here :)
Thank you so much for your feedback.
We understand that costs are a big part of every merchant's decision about which apps to use. We've built Loox to provide a great return on investment on all of our plans.
I’ve reached out to you privately via email and am looking forward to continuing the conversation with you there!
Me está cobrando después que la desinstalé hace 1 mes.
Hey,
Arielle from the Loox team here :)
Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it will not stop any pending charges that have already been created.
I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there.
In any case, our support team is available 24/7 and always happy to help.
It's hard to change settings for different features.
es muy versatil
Hey there, Sara from the Loox team here :)
Thank you so much for your kind review!
I've reached out to you privately to see how I can best assist you.
I look forward to continuing the conversation there!
awesome