Avis (19 254)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 9 mai 2024

Aya responds very fast and is super helpful. Clear instructions and thinking in solutions.

Night Calms
Belgique
3 mois d’utilisation de l’application
4 mars 2024

I'm Facing an Issue with your app and uninstalled your app in January but I made a payment one January you again sent payment so I am sending the amount to you can you refund the amount
you can me at dalanasmj0@gmail.com

Dalenas
Inde
2 mois d’utilisation de l’application
Loox a répondu 5 mars 2024

Hey,
Rotem from the Loox team here :)

Once Loox is uninstalled in your stores, you shouldn't receive additional charges. You might see charges that were created before the app was removed, which are included in your current invoice.

I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.

12 juin 2024

Solid all around review collection app

Chaotic Saints
États-Unis
13 jours d’utilisation de l’application
29 mai 2024

The costumer support is very helpful. Clear communication and was able to solve my problem fast. I was assisted by Sara

FONSI
Canada
7 jours d’utilisation de l’application
7 mars 2024

Now have 3 Shopify stores using Loox. This app is amazing in terms of features and the customer service and tech support is next level. Special shout out to Ken who assisted with integrating the reviews into out latest store. Thanks guys.

Solaryard
Australie
21 jours d’utilisation de l’application
20 mars 2024

Aya helped me really quick and with the right css codes. I am really happy with his assistance.

Spinwear
Allemagne
7 mois d’utilisation de l’application
25 avril 2024

I had issues with the rating widget not beign shown in my store, even though I added it, so I contacted the support team and Ellison, one of the members, guided me through the solution and, in a couple hours I solved my issue. Thanks again Ellison!

Auroa
Italie
1 jour d’utilisation de l’application
20 mars 2024

Does what its supposed to do. Just wish they would lower the cost!

NicDelivery
États-Unis
2 mois d’utilisation de l’application
16 février 2024

Had some issues with importing my reviews so I sent out a request for help. Sure enough, within Minutes I got a response from Mara and she helped me solve the problem ASAP :) Awesome assistance & gave suggestions when asking how I might be able to solve the issue on my own next time. Thank you Mara!

ShopNovenia
États-Unis
3 mois d’utilisation de l’application
8 février 2024

Great app, and more importantly great service. we needed online support and Ms. Aya from the Customer Support, did an amazing job for us, helping us with setting up one of the widgets on our store, from her side. It was amazing and very helpful. Highly recommend using this app

Bhi Implants
États-Unis
Environ 2 ans d’utilisation de l’application