Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Avis (22 811)

Note globale
4,9
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
22 décembre 2024

Love the customer support! We had a problem where the Loox rating wasn't syncing with our themes rating widget. Tal & Rotem were a massive help. Entire process was so seamless, and they sorted it out super quickly. Thank you once again Tal & Rotem.

Auravi
Royaume-Uni
Plus d'un an d’utilisation de l’application
24 janvier 2025

This app makes it easy to send out professional looking and personalized review requests to my clients. I have had a great success rate with the amount sent vs the amount returned compared to other ways I have tried to collect reviews. I am really happy with Loox and plan on continuing to use this for my website!

Coeur Creative Studio
États-Unis
27 jours d’utilisation de l’application
18 décembre 2024

Customer support by the name of Rotem was extremely helpful. Glad he’s on board A+

Lord Of The Pets
Australie
Presque 5 ans d’utilisation de l’application
4 février 2025

Exceptional customer service from Liz who dealt with my query quickly and provided clear and comprehensive instructions to resolve my issue.

Far Afield
Royaume-Uni
Environ 2 ans d’utilisation de l’application
16 janvier 2025

Loox is excellent in every way. So happy we made the switch. Customers engage really well with the automated email. Currently about 25% of customers are leaving reviews. The ability to add video is also so good.
A very happy customer here. It's also really useful to help mitigate any issues with unhappy customers by highlighting issues that you can act on to help the customer further.

Barefoot Junkie
Royaume-Uni
Environ 2 mois d’utilisation de l’application
19 décembre 2024

1. In the invitation comment function, I set it to invite customers to comment 3 days after the "Delivery" of the order. I cannot know what the invitation comment email sent to the customer looks like, nor can I customize the content of the email. 2. There are no online customers. Support means that you encountered a problem at that time and could not solve it in time. You can only wait for the ...

Tparts
États-Unis
Environ 2 ans d’utilisation de l’application
Loox a répondu 20 décembre 2024

Hey,
Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.
We aim to provide top-notch service, so it's ...

29 janvier 2025

Rain was amazing and fast help me figure out some issues I’ve had! Thank you for the amazing service!

Ivy Vanity Company
États-Unis
11 mois d’utilisation de l’application
18 février 2025

It is very good app but I am still learning because it is give many option which takes time know it

Rutuff
Inde
Environ 2 mois d’utilisation de l’application
13 février 2025

Loox is easy to use and is user friendly. It requires little time or maintenance. Loox is very responsive and integrates well with Shopify so that customers get notified periodically to review....which I love!

Rose Candle Co. & Apothecary
États-Unis
3 mois d’utilisation de l’application
30 janvier 2025

Loox has completely transformed the way we showcase customer reviews on our store. As a feature-rich, visually appealing, and highly customizable review app, it has helped us build credibility and boost conversions effortlessly. From beautifully designed photo and video reviews to seamless integration with our Shopify store, Loox delivers on every front. The app is intuitive, user-friendly, and ...

Oralucent
États-Unis
29 jours d’utilisation de l’application