Loox ‑ Product Reviews App
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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The only thing I did not like is that you can bulk add products with DSers but not bulk ad reviews with LOOX
Hey,
Arielle from the Loox team here :)
I appreciate your feedback and will make sure to pass this on for further review.
In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise.
easy to use
I’m incredibly disappointed with Loox. Despite being on a paid plan, my reviews are not showing up, and this issue has been ongoing for weeks. I reached out to their support multiple times, but the responses have been completely unhelpful and dismissive. As a business owner, I rely on timely and effective support, and Loox has failed miserably in delivering that. After weeks of frustration, I’ve decided to uninstall the app. For the price I’m paying, I expected far better service and functionality. Terrible experience overall. Do not recommend.
Hey Gemories, We always aim to provide excellent support, and I’m sorry to hear we missed the mark this time. I see that we responded to your inquiry but are still waiting for a staff account so that we can take a closer look at what you're experiencing. If you’re open to it, please reply to the email we sent—we’d love the chance to make things right.
Best,
Sara from the Loox team
Nice and easy to use!
Great support ! Jodel was quick and efficient in helping me with my questions.
Thank you for your effort it`s an amazing applications it hepls me well
Molto facile da usare e intuitiva
Loox c'est top, je le recommande. Facile à utiliser, ils répondent rapidement, le service est bien.
Mais il y a une traduction FR de base qui vraiment est problématique. Il devrait y avoir une pop-up qui nous demande de personnaliser nos mail avant d'envoyer quoi que ce soit.
Hi MELODFY,
Thank you for your feedback!
We are always happy to learn from our merchants about ways to improve our app.
If you’re open to it, please reply to our email—we’d love to continue the conversation there.
Looking forward to chatting with you,
Rotem from the Loox team
So easy to use. I'm very happy with this app.
I Will definitely recommend this app to Friends & Family. It is simple and convenient!