Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Avis (22 013)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
4 mars 2024

I'm starting to understand it more. But what I was saying about the customer only being able to leave one review per product was that when John Doe leaves a review for the Eternal Hope Necklace. Then someone else has bought the same necklace. It won't give the next customer the option to leave there review. They have to go find the same necklace with a different card attached. Example: Pick out a product on my page and do a test. Put 1 star so it wont post. Then go back to that same exact necklace and try to leave a review again. This time it wont let you. It just shows you who left a review. Oh and also, I was trying to get the top 3 reviews up top on my page but it keeps saying to contact support. Thanks!

Meant For You
États-Unis
4 mois d’utilisation de l’application
Loox a répondu 6 mars 2024

Hey,
Ilan from the Loox team here :)

​Loox doesn't limit the number of reviews collected per product and each costumer should be able to leave their own review. We do our best to help our merchants to collect as many reviews possible.

We also support choosing featured reviews that will appear on the top part of the widget.

​I reached out to you privately in order to make sure that we set everything for you exactly in the way that you want it to be!

2 novembre 2024

Easy to setup.

Raidthecloset
Royaume-Uni
11 minutes d’utilisation de l’application
13 juillet 2024

good app

GlobalMarket
Costa Rica
Environ 2 mois d’utilisation de l’application
15 juillet 2024

It's awsome and easy to use

Neutral Cool
Royaume-Uni
28 jours d’utilisation de l’application
17 décembre 2023

Works exactly like it says it will! Would recommend for fast growing stores. Simple enough to setup and has enough customisation features. Two areas of improvements

1. No way to easily request reviews over Whatsapp
2. Lot of fraudelent cases slip through in the referral system where customers game it by giving the referral link to themselves

Oppastore
États-Unis
8 mois d’utilisation de l’application
Loox a répondu 18 décembre 2023

Hey,
Tamarry from the Loox team here :)

We really appreciate your feedback!

We’re always looking for ways to improve, and we prioritize much of our development plans based on customer feedback.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)

Modifié le 10 octobre 2024

Definitely Recommend!! Definitely Works!!

Infinite Omni Mall
États-Unis
4 mois d’utilisation de l’application
18 septembre 2024

Exellent

GYRAE
France
19 jours d’utilisation de l’application
18 août 2024

ICH WÜRDE MIR WÜNSCHEN DASS MAN DIE APP AUCH AUF ANDEREN SPRACHEN AUSFÜHREN KANN.

WALKEEZ
Allemagne
20 jours d’utilisation de l’application
Modifié le 7 octobre 2024

Excelente e intuitivo ! la raja !

Coconut house
Chili
9 jours d’utilisation de l’application
29 janvier 2024

The best looking review app I've used. It also doesn't slow my store down.

I wish there was a public reviews page that would show up on Google when customers search for "brand + reviews", kind of like reviews.io and trustpilot have. The loox branding/logo under the widgets currently links to their Shopify app store page, which doesn't really build trust as much as it would if it linked to a dedicated public reviews page.

Valoneon
États-Unis
2 mois d’utilisation de l’application