Loox ‑ Product Reviews App
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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awesome app, sources positive reviews about products on your store front. Makes gathering reviews easier.
The APP itself is fantastic, but what's best about it is the swift customer support that Loox provides. I have to shout out to Chester for providing such an amazing customer support! Highly recommend it!
Parfait - Facile à prendre en main
I love Loox! It has helped me get a ton of reviews, and nearly all of them come in with photos, which is critical for my business. I recommend it to anyone looking for a review app!
great app that does exactly what it is supposed to and does it very very well. Top marks to the team
Instead of downloading multiple apps, this app is packed with so many features and is very easy to use.
Nice
Much better than other review importers, Ok there is a monthly fee but for the best of the best you can expect a fee don't you think?
love it thanks. really easy to use and effective . I hope it keeps improving .
love it thanks. really easy to use and effective . I hope it keeps improving .
They're literally stealing money with their plans.
Our store got charged $400 last month for a plan we didn't choose.
Hey,
Rotem from the Loox team here.
While I understand it's stressful to get a charge you weren't expecting, the plan and its pricing were presented and approved by your team and no money whatsoever was taken without prior approval of the plan's terms.
Apps on Shopify in general, can only charge for their app if the merchant explicitly chooses and approves payments for that subscription.
Since our plans are designed to scale with you, they include additional charges that are based on your usage of the system each month. The charges you are referring to are usage fees which were triggered through the use of the system as mentioned in the subscription's terms.
We completely understand that costs are a big part of every merchant's decision about which apps to use and we've built Loox to provide a great return on investment on all of our plans.
I’ve reached out to you personally to explain the situation further and to find a resolution with you.