Loox ‑ Product Reviews App
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Loox is an excellent and complete app! It's user-friendly, highly intuitive, and provides a seamless experience for collecting and displaying product reviews. The integration process with Shopify is smooth, and the customization options are perfect for tailoring it to your brand. It has been a valuable tool for building trust and increasing conversions on my store. Highly recommended to any merchant looking to enhance their e-commerce experience!
Automatically change the plan to the one with higher price without our authorization
Hey, I’m sorry for any confusion here, and I’d be happy to help clear things up. You have full control over your Loox plan and can switch it anytime in your Loox admin. Since explicit merchant consent is required for any plan changes, we don’t have a way to update your plan on our end.
I’ve sent you an email to go over your plan and make sure everything is sorted. Just reply whenever it’s convenient—we’re happy to help!
Best,
Sara from the Loox team
I am extremely satisfied with the service I received from the Loox team, especially from Arielle, the Technical Support Engineer. The support was quick, professional, and very effective. Arielle ensured that my request was handled with care and provided the perfect solution for displaying reviews on my collection page.
I truly appreciate the personalized assistance and the commitment to helping businesses like mine thrive. The experience has been nothing short of excellent, and I highly recommend Loox to anyone looking to enhance their store's customer feedback system.
Cheers,
Aqib Khushk
The app works great and Aya has been a great support! I love that I can get Loox working and looking as best fit for my brand and site.
Loox product review gives the best social proofs any serious merchant or dropshipper would want to have on their stores and website. I absolutely recommend it
Great App. Really works. Customers will give you reviews with little work on your end.
Customer support is great, Mary was quick and fixed our issue
Outrageous extra charges by number of orders without providing any value and awful customer service. I ended up paying 500 USD/month unexpectedly for a review widget. You can get the same functionality for 15/USD month.
Hey, I’m sorry to hear about your experience with our support team. I see that we responded to your latest inquiry but are still waiting to hear back from you. Regarding your subscription, Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month, and we do our best to keep our pricing as transparent as possible with all details available on our website, Shopify listing and within the app. Our goal is to provide high value with tools that help you attract new customers, increase conversions, and encourage repeat purchases.
I’ve reached out via email to go over your plan options with you and answer any questions. Please feel free to reply whenever it’s convenient—we’re here to help!
Best,
Sara
Good app. Absolutely to recommend. Works smoothly integrated in your online shop.
Best and most seamless review app!