Loox ‑ Product Reviews App
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리뷰 (22,053)
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평점별
es muy versatil
Hey there, Sara from the Loox team here :)
Thank you so much for your kind review!
I've reached out to you privately to see how I can best assist you.
I look forward to continuing the conversation there!
Widgets are glitchy; I find myself having to deactivate and reinstall a widget so the settings can reset. For example, deselecting 'show thumbnail' on the pop up widget doesn't work, or making small updates to other widgets. I found it annoying that you can't make email marketing a requirement to receive the discount with the onsite referral widget. The customer service is strange; I was wondering if I was speaking to bots. They completely misunderstand my question or ignore it altogether. I installed Klaviyo and cannot find that Loox integrates with them. I emailed Loox and they ignored that question and went on to a different one. I appreciate how modern the widgets are and how easy to use the app is, including customization features. But when I compare it to judge.me, I can't help but feel like I'm paying significantly more just for something "prettier."
Hey,
Rotem from the Loox team here.
Thanks for sharing your feedback.
I'm truly sorry to hear about your recent experience with our product and our support. I would love to have the chance to make it right and help with any unresolved issues.
I have contacted you privately, and I would be more than happy to continue the conversation there.
BIEN RIEN A DIRE MERCI
It's glitching. Kept saying I didn't add widgets or rating and it won't let me send this (at least the last 2 tries)
Hey,
Rotem from the Loox team here.
Thanks for sharing your experience.
I’d be happy to dig deeper into what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together!
Pas possible d'apporter les memes commentaires sur le meme produit
Hey,
Arielle from the Loox team here.
I’d be happy to dig deeper into what you are looking to achieve.
I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
FEF
Facile à manipuler , difficile à mettre l’en pratique
Hey,
Shany from the Loox team here.
Thanks for taking the time and leaving us a review.
I’ve contacted you privately through the email associated with your store to see how we can further assist. I'm looking forward to continuing the conversation there!
I was really excited to move from another app as Loox seemed to have everything I need for my store which relies heavily on reviews to generate sales. The previous review app posted all of our reviews to our FB business page. Loox DOES NOT even though they claim they syndicate reviews to Meta.
Given that, we will need to find a differently platform for our reviews and referrals.
Hey,
Rotem from the Loox team here.
Thanks for sharing your feedback. I'm truly sorry to hear your experience with Loox is not as you expected.
Loox offers an integration that syncs your reviews with Meta, allowing you to showcase your reviews on your Facebook and Instagram shops. Plus, you can easily share your reviews on social media directly from your Loox dashboard.
In any case, our support team is available 24/7. Please don't hesitate to contact us with any questions or requests you have.
Ainda estou em fase de testar
Bonne application; j'ai aimé l'utiliser