Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

리뷰 (22,821)

전체 평점
4.9
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 10월 9일

I would definitely recommend this app, I ran into some issues after using the app after a few months because the navigation system on Shopify had changed and the Loox team helped me out straight away and and gave really clear instructions with screen shots so I literally couldn't go wrong.
Thanks so much Sara at the Loox team!

helenloveday
영국
앱 사용 기간 8개월
2024년 11월 15일

This app is very good. It allows me to know how the products are doing once they get to the buyer. So the customer can give us his or her honest review about the product they bought.

Workstation Warehouse
미국
앱 사용 기간 5일
2025년 1월 3일

very fair review

Nixton Tribe
캐나다
앱 사용 기간 12개월
2024년 9월 26일

Hi Loox, thanks for being so outstanding all these years and for enabling one of the most important parts of my store -the reviews! It helps me interact with my customers. Thanks also Jodel for the super fast and accurate help with my question - we got it all solved in under 10 minutes!

Arabic Book A Month USA
미국
앱 사용 기간 거의 5년
2024년 12월 10일

I logged in by mistake and I want my money back.

Mallei’s Finds
이스라엘
앱 사용 기간 26일
답글 Loox개 2024년 12월 11일

Hi Mallei's Finds,
Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.

I've reached out to you privately regarding your refund request and will assist you further there—please reply whenever it works for you, and we’ll do our best to help.

2024년 10월 25일

Amazing customer service. Jodel was the one that helped me and he helped me solve my issue really fast. I recommend.

FLORA BREWS
미국
앱 사용 기간 7개월
2024년 10월 9일

I would like to express my sincere gratitude to customer service representative Liz A. for her outstanding help! Every time I encountered an issue, she was quick and accurate in her responses, always able to pinpoint the reason for the problem and provide the correct solution. Her patience, professionalism, and attention to detail left me thoroughly impressed. I'm truly grateful for her support and highly appreciate the excellent service she provides. Thank you, Liz A., for delivering such fantastic customer service!

Karaku
홍콩(중국 특별행정구)
앱 사용 기간 3년 초과
2025년 1월 12일에 편집됨

It's amazing, really! Arielle, one of the staff members is really awesome and helpful.

Épris
미국
앱 사용 기간 10일
2024년 11월 22일

Great layout and easy to use. Chester is insanely quick to provide great customer service.

Drago
덴마크
앱 사용 기간 3개월
2024년 12월 13일에 편집됨

Uninstalled it and got charged! Not sure how that happened. How do I even get ahold of someone from this company to rectify it??? Super frustrated.

SAM Outfitters
캐나다
앱 사용 기간 대략 1개월
답글 Loox개 2024년 12월 12일

Hey SAM Outfitters, it looks like Shopify had already triggered this app charge before you uninstalled Loox, since Shopify charges in advance. I've reached out to you via email about your refund, I look forward to resolving this together :)
Best,
Sara from the Loox team