Loox ‑ Product Reviews App
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평점별
muito caro
Hey, Sara from the Loox team here.
I see we've reached out to you previously to provide assistance, but didn't receive a response from you.
In case you didn't see our message, I've reached out to you again via email to provide further assistance.
I look forward to continuing the conversation there.
It's not $9.99 as it says, instead it's $14.99
Hey,
Arielle from the Loox team here.
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
I’ve personally reached out to you regarding your plan and am happy to continue the conversation with you privately.
just downloaded the app because it said 10 dollars at first, the actual plan is 15 dollars (thats fine) i got the notification i'd be able to import temu reviews, but that was a lie too
Hey,
Arielle from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
Loox offers several different plans for stores of all sizes and needs, including the Beginner plan you are addressing.
I’ve personally reached out to you regarding your plan and import process and am happy to continue the conversation with you privately.
is to expensive . for example for 761 orders we payed 160 $ with 0 revenue and 11 reviews collected.
Hey,
Tal from the Loox team here :)
Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.
Loox is designed to provide extremely high ROI on the price, not only by creating social proof that boosts conversion but also by incentivizing repeat buys with next-purchase discounts for reviewers, as well as reaching new customers via Loox Referrals.
I’ve personally reached out to you I'm happy to continue the conversation with you privately.
Don't use this APP. At the beginning, everything is FREE, then they put you into $19.99 plan. then after few months, there is a message pop up saying "You’ve reached the limit…
Congratulations! Your business is doing well, and you have outgrown the Beginner plan, which is limited to 500 orders.", the new plan is more than double of the original plan. I am not going to pay $49.99/month.
No WAY!!!
Hey,
Tal from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
Loox offers several different plans for stores of all sizes and needs.
All our plans, including those for larger-scale stores, have an extremely high ROI.
I’ve personally reached out to you so we can find the best solution for your store, and I am happy to continue the conversation with you privately.
为什么不能取消订阅了?一直扣费 都没有取消的入口
Hey,
Shany from the Loox team here.
I see that you removed the app. It might be that an app charge is already included in an invoice before the app is removed and, hence, still appears after it is uninstalled.
I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
non mi piace perche non ci sono le traduzioni in italiano
Hey,
Rotem from the Loox team here.
Thanks for sharing your experience.
Loox widgets and emails can be translated automatically into 18 different languages through your Loox admin settings.
I've reached out to you privately through our support. In any case, our support team is available 24/7 and always ready to assist you!
This App Deduct my Amount althought I unistall this from app within trail date.so this app very poor and not trustable please beware about this fraud App.
Hey,
Rotem from the Loox team here.
Loox or any other app cannot create charges after an app has been removed.
I'm happy to take a deeper look into this. I’ve reached out to you privately through our support and will make sure we get this sorted out together!
Note to those using the Scale version, LOOX has a potential charge when your order exceeds 300, there is an additional charge of up to $760, it gets expensive and even when I turned off the extra features, I was still overcharged . Their customer support is also not real time and you need to wait a long time for the issue to be resolved .
Atrociously expensive for what they offer. No way to transfer reviews to other apps if you ever want to move. The only way you can get reviews is in excel format which is useless. For the amount they charge they should have a system to sync reviews across Google, Shopify store and social media. I paid them $35 every month for a year and then stopped because it is a waste of money.
Hey,
Amit from Loox here.
Please note that Loox offers plans to fit all business sizes and situations - from a small starting business to big brands selling worldwide.
No worries, I've reached out to you privately and I'd be more than happy to work everything out with you and help you make the most out of Loox.
Please find our message in your email inbox :)