Loox ‑ Product Reviews App
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
리뷰 (7,399)
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평점별
Almost the reviews app I needed. Here's what's missing:
- You can't customize the font-family or font-size. You have to settle with a Google Font, not the one used on your website. This will make the widget look like it's a separate service.
- You can't send multi-lingual email except in the languages they support (around 15). If you need another one, tough luck.
- You can't customize the color of the font used. The font will be black regardless of the color you use on your website. Again, this makes the widget look like it doesn't belong there.
Hey,
Rotem from the Loox team here.
Thanks for sharing your experience with Loox.
We’re always looking for ways to improve, and customer feedback plays a crucial role when prioritizing our app roadmap. I'm happy to pass along your suggestions to our Product team, and I hope to see you again as our merchant in the future :)
beste
The only thing I did not like is that you can bulk add products with DSers but not bulk ad reviews with LOOX
Hey,
Arielle from the Loox team here :)
I appreciate your feedback and will make sure to pass this on for further review.
In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise.
Great support — Molly was good!
Would recomend
So far so good. The customer support is outstanding. That’s all we really want is a good app and good support. We don't expect perfection but we really appreciate when the app teams make efforts to support us to achieve our business goals. Just wanted to mention Lawrence from the Loox team, he really went above and beyond.
easy to use
Hi Loox,
This is the first time I needed help from Loox support for the star rating widget that I couldn’t include in my cart page and featured products. I thank Tal for the speed of processing my request and its execution. your custom support is really very effective. A big thank you to Chester also who has well sent my request.
sincere thanks,
André
I recently had the pleasure of using Loox reviews, and I must say, it has been an exceptional experience! The platform is incredibly user-friendly, and it made collecting and showcasing customer feedback a breeze.
A special shoutout to Jemuel, who was extremely helpful throughout the process. His guidance and support were invaluable, ensuring that we maximized the benefits of using Loox reviews. Thanks to Jemuel and the Loox team, we've seen a significant boost in our customer engagement and trust. Highly recommend!
Great customer service by Leogen