Loox ‑ Product Reviews App

The app has been amazing in all aspects except you cannot limit the uniquely generated codes to a certain collection. This is important to all stores selling items with very different price points, as
1. manually changing the codes before the customers uses it is impossible to achieve
2. customers are dissatisfied if we try to ask them for top ups because they claim "the code worked" and that the discount should be honoured
3. we don't want to give them loopholes to exploit by using one generic code for everyone. We are fighting enough fires as it is.
4. we cannot give a fixed dollar amount as the products in that one collection has different price points.
5. We have reached out to Shopify and the support team says all apps have the ability to limit generated codes to a certain collection if they wish to.

We have reached out to Loox, but it seems this is not affecting a lot of shops and is not high on their priority list and to be fair they have tried to give us other alternatives above. We are putting this out here because we really want a permanent solution to this and see if other shops are experiencing this too.

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Fantastic App. Does things i didn't know was possible. When I shop social proof makes me push the add to cart button. It's a great tool for having an online business.

Thanks very very helpful app !!

App ist übersichtlich und lässt viele Spielräume zum Gestalten der Rezensionen. Der Preis ist auch angemessen.

Muito legal o app. Suporte 100% pode confiar. Eu indico loox Reviews, minha loja ficou muito legal depois que passei usar serviço.

Sehr einfach zu bedienen.
Super Möglichkeiten. Habe sie gerade installiert und bin total überzeugt davon.

absolut empfehlenwert!

Super Easy Setup.

Nice

User Friendly and I love the interface. It also has very good options for the monthly plan which fits this new business.